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Live chat is available 24*7

Author: Live Chat Agent
by Live Chat Agent
Posted: Nov 08, 2016

The most fascinating feature of the awesome customer support live chat is that it is available to your customers. Apart from providing them with a much improved and appreciated customer experience, it is also an awesome way to gain trust, retain your customers and increase revenues from your online business.

With live chat you can increase your site’s accessibility and enhance faith in your audience. Today the scenario has changes and with our phones always within reach, their use has been evolved from simply dialing a number to web browsing and messaging. Here the primary concerns are speed and accessibility for serving your customers.

The consumers expectations have certainly touched heights! Getting the support via phone and email have become the default standards for most of the companies and if you really need to differentiate your business with respect to your competition, you need to give your customers access to on-demand support.

Live chat is available for 24/7. Your customers are able to reach you whenever they are in a fix with the help of live chat. They usually need assistance outside normal working or office hours. Live chat gives your business the opportunity to get in touch with the customer representatives at the website and also reduces the response time and back logged requests while encouraging customer satisfaction.

The customers want their personal questions answered which are either based on preference or for comparison, but they want it to do anonymously.

Having live chat at your website, you get instant answers and your customers can easily access the platform for purposes other than complaints or feedbacks.

With the versatile uses of live chat, the users are having 63% more probability of making a return visit at your site because live chat has been an option.

Ability to communicate with a real live person, helps you to gain the trust of many users, especially for the organizations with whom they are doing business on a regular basis.

According to the clients, the best feature a website can offer to its customers while they are shopping online is assistance by a live person at your site. This is very much possible with live chat.

So it is high time you implement the awesome feature at your website!

Contact us link: http://www.livechatagent.com/get-a-custom-quote/

Email: sales@livechatagent.com

About the Author

Live Chat Agent (LiveChatAgent.Com) Increase website sales and conversion with LiveChatAgent.com.24/7 Live Chat Agent for your website for lead generation, customer support, sales and post sales support. Start converting your visitors into customers.

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Author: Live Chat Agent

Live Chat Agent

Member since: Nov 03, 2016
Published articles: 69

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