Important Questions to Ask Before Signing Up With an Internet Service Provider

So, you have decided to sign-up an internet connection to enjoy fast speed and save some bucks. Well, don’t hire just a service provider. To enjoy all the convenience and serve all your purposes, it is crucial that you choose a reliable service provider and the most suitable deal. You must have a clear idea on what you will find against the money you will pay. Instead of getting disappointed later, focus on every essential factor before making final decision. Here are some important questions, an individual should ask to your internet provider. These questions will help you to get the maximum returns over your money.

1. What is the total fee? What are the fees, taxes and charges, etc. include in the fee?

Don’t think that you just need to pay the figure promoted by the company in a special deal. There is a possibility of some hidden taxes, and charges, etc. Most companies charge something extra for installation, equipment and subscription, etc. No one wants to pay anything extra for the first time or every month. Make sure you that you are not paying anything extra. You can try to eliminate or minimize the fee and extra charges.

2. What are the monthly plans and their cost?

Don’t just focus on onetime payment, gather the details monthly plans. It will help you to choose the best plan that suits your needs and budget. Every person has specific needs and by gathering complete details, one can make a right choice. Apart from fix rate plans, you can also ask about hourly plans and rates.

3. Are there any service limits?

Some list of internet service providers claim to offer unlimited usage, but the fact is there is a hidden limit. Once you cross that limit, you will need to pay extra. To avoid any issue and disappointment, it is advised to ask about the limit of each package in advance.

4. What is the duration of the contract? Will I need to pay anything if I will terminate the contract?

Every internet company has any specific terms and conditions along with contract period. Being a customer, you must be aware about the duration of the contract. Some service providers ask for the penalty when a subscriber terminates the contract before that period. Ask about the contract duration along with the associated penalties.

5. How long it will take to set-up the connection?

The installation time may vary from one service provider to another. Usually, it does not take so much time to set-up and run the connection. It will help you to plan various other important and associated things, especially if you are going to sign-up a package for the business purpose.

6. What are the post promotional rates?

Many service providers offer some interesting deals to the users with the subscription, but you should not forget to ask about the rates after that offer. Make sure you can afford the offers and plans because the promotional period will last after some time.

7. What is the technical support number? When I can access technical support?

Technical issues can arise anytime and there is no way to avoid them completely. Ask the service provider about the technical support number and make sure when they are available to assist you.

Ketan Shah is a Content Writer and Digital Marketing Executive for Linkcue. Linkcue is a platform for comparing broadband plans in Mumbai, Thane and Navi Mumbai.