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Fix HP Designjet T-Series Printers – “System Error 86:01” and “System Error 42:10”

Author: HP Support
by HP Support
Posted: Jul 28, 2017

HP is a famous brand for automate devices which includes computers, laptops, scanners, printers and other automated devices as well. When we talk about printers, HO is one of the manufacturers that come to our mind first. There are several brands that develop printer with high quality and HP printers are one of the most used printers all over the world. HP designed different series of printers to solve the purpose of every user at different level. It brought variety of editions and models of the printer machines that includes Inkjet, Scanjet, Deskjet, Designjet etc. in its coat. To have more detailed information related to HP printer editions and to have immaculate guidance you better contact HP Printer Technical Support Phone Number offered to provide all sort of help to the user on a call.

All the editions of HP printers are built with high-functionality so that they can perform quite well and perfect. But still they are not free from some technical glitches and errors which hamper the work of the user. HP Designjet T-Series Printers are one which shows some bugs like "System Error 86:01" and "System Error 42:10", these errors appear mostly in every edition of such series.

These errors generally refer to paper jams or obstacles in the Scan Axis area and Scan Axis Motor Failure. Moreover it is important to understand the error, as is not always a real visible paper jam and on the other hand it is not always a issues with Scan Axis Motor.

In simple terms it can be said that some restriction preventing the carriage from freely moving cause the printer to not responding and showing these errors. Analyze the problem by tracing the spot where the carriage stops when the printer shows the error.

Here you can find the possible Hardware causes for the problem-

  • Carriage:

Unplugged the printer and unloaded it with paper and then manually move it from side to side to check general obstructions. It needs to move freely With the printer unplugged and no paper loaded, MANUALLY move it from side to side, check for general obstructions. It must move freely through the entire Scan Axis area. It would not be possible to manually take the carriage out if the carriage is locked by the Service Station. If it is then it is advisable to restart the printer and wait for the carriage come out and then unplug the printer.

  • Cutter:

If the carriage is not attached or hooked up with the printer cutter then you need to make sure that it is completely toward the left hand side of the printer. It needs to be engaged and undo correctly and properly and should freely move through its rail. It should be deactivated and no pieces of paper must be obstructing its movement.

  • Carriage rod:

The carriage should needs to be properly oiled. It must slide freely through it, if not; clean and oil the rod using synthetic oil.

  • Encoder strip:

The encoder strip should not be scratched, damaged or bent in anyway. If it is dirty or dusted then clean it by using a non-abrasive liquid and lint –free cloth.

Despite of all the above instructions and description, if you face any difficulty while performing such steps, then you need to attain HP Printer Helpline Phone Number by contacting at (1-877-213-5868) toll-free number. The number leads you to the customer service where you would get HP printer support in real time. The customer service works with enhanced tools and technology and owes a team of skilled technicians who are committed in resolving all sorts of technical glitches and bugs related to HP printers.

View Source: https://goo.gl/Qp2FJm

About the Author

By contacting HP customer support number you would get instant technical support by the expertise and professionals who have keen knowledge of all technical stuff related to HP devices.

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Author: HP Support

HP Support

Member since: May 05, 2017
Published articles: 19

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