What Freight Forwarders and Dispatch Providers Do

Freight forwarders in Singapore usually refer to those companies that ship goods for other individuals or organizations right from the manufacturers, to the market or the customer. They usually have a contract with local carriers to transport these goods from one place to another. If it is damaged, they would have to pay the maintenance costs to the manufacturers. The end destinations for Singaporean freight forwarders are usually warehouse stores Singapore.

Warehouse stores are retailers that sell food and groceries. They are a lot like those huge warehouse clubs, only they do not require for shopping. They store goods in bulk so that customers are able to buy goods at wholesale prices.

Warehousing Services

Freight forwarders transport goods from the factories of manufacturers to a warehouse where they keep it safe until they are to be transported again to a new destination. They are responsible for undocking the goods, opening them up, checking each and every item and then packing them up again in the warehouses. It is even better if they are able to dispatch the goods as soon as they receive them as this will save up the time of the manufacturer and the dispatchers. Daily levels of inventory need to be noted and emailed to customers along with delivery numbers so they are able to track their goods at all times. The goods are stored until they are sent to the market or warehouse stores Singapore.

Distribution Services

Many dispatchers also take up distribution services for their customers as well. This means that they are responsible for dispatching mass produced goods to all retailers around the city, province or sometimes even the country, as the contract states. For example, a particular chips brand would hire a dispatching service to get their chips in all local stores (which include small retailers and big warehouses) in the city. The service providers are, once again, responsible for keeping track of the delivery while it is on the road. They need to make sure no harm comes to the items and that the customers are aware of the product at all stages.

Freight Forwarding Overseas

Freight forwarders in Singapore also provide the services of transporting the good to an overseas market through sea or air. They can also do this through trains if the respective country can be reached through railway lines. Arrangement for receiving the goods once they land at the port or airport need to be arranged as well. They can also arrange third party collectors and dispatchers who will pick up the inventory or items once they land in the overseas market.

Online Customers

Many online stores that have their entire business based online buying and selling also tend to hire dispatchers and freight forwarders to deliver the goods to the respective customer’s doorsteps. In this case, the dispatchers usually provide additional services like special gift wrapping, extra protection for breakable goods, orientation of goods like chocolates and sweets for special events and the like.

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