With growing dependencies upon various devices and the online purchase facilities, modern day people have to depend on the customer service teams extensively. However, how draining is it as a task to...
Top 10 mistakes of Customer care executivesYour company’s product or services may be world-class, but if your customer care services are not up to the mark, you may not succeed. Yes, it’s true...
You must have heard the cliché that the customer is the king. It is quite true as the success of your business depends on the customers. A good number of satisfied customers signify higher sales and...
Visual IVRs Vs Orthodox IVRsEvery person needs to connect with customer service at some point in life. It is evident that a customer care department is very crucial. It is capable of influencing the...
In times of peril such as internet issues, a broken washing machine or pretty much anything else these days, one turns to the customer care helpline of the respective product.In calling based services...