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Everything you need to know about NAV 2009 Service Management Exam

Author: Tyler H Spencer
by Tyler H Spencer
Posted: Nov 04, 2013

Preparing for NAV 2009 Service Management Exam: This certification exam amounts candidates’ ability to successfully:

  1. Understand the features of fundamental and advanced of the area of Service Management functional in Microsoft Dynamics NAV 2009
  2. Articulate the main processes of service and operations of service item handling
  3. Interpret the basic flow of processing service documents – orders, contracts, and quotes
  4. Follow the managing service prices’ workflow
  5. Understand the facility of resource allocation
  6. Utilize these skills to configure the Service Management module of Microsoft Dynamics NAV 2009 and to efficiently and easily reflect the real service operations to meet the demands of a business in specific.

Exam Topics Covered

The following list contains the area topics that are covered on this exam.

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Author: Tyler H Spencer

Tyler H Spencer

Member since: Oct 22, 2013
Published articles: 98

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