Everything you need to know about NAV 2009 Service Management Exam
Posted: Nov 04, 2013
Preparing for NAV 2009 Service Management Exam: This certification exam amounts candidates’ ability to successfully:
- Understand the features of fundamental and advanced of the area of Service Management functional in Microsoft Dynamics NAV 2009
- Articulate the main processes of service and operations of service item handling
- Interpret the basic flow of processing service documents – orders, contracts, and quotes
- Follow the managing service prices’ workflow
- Understand the facility of resource allocation
- Utilize these skills to configure the Service Management module of Microsoft Dynamics NAV 2009 and to efficiently and easily reflect the real service operations to meet the demands of a business in specific.
Exam Topics Covered
The following list contains the area topics that are covered on this exam.
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