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7 Tips to Avoid Hiring an Unprofessional Moving Company

Author: Alina Ivanov
by Alina Ivanov
Posted: Mar 25, 2017
moving company

There are so many moving companies on the market that it’s becoming harder and harder to make a decision when you need to hire one of them. Where should I start my research? What should I look for in a moving company? What services should they offer? What questions should I ask them? And the list of questions can go on and on, just confusing you more and postponing the decision. To make things a bit easier for you, we put together a short list with clues that will indicate if the moving company you’re planning to hire is unprofessional or downright fraudulent. Check them out:

1. Keep an eye for fake reviews

Maybe you didn’t know this, but there is a trend these days with moving companies hiring people to write fake, laudatory reviews about their business and services. We know that the first thing you’ll do whenever you’re planning to hire a moving company is to search online and read their reviews. However, you need to know that not all reviews are actually true. It will help to ask your friends and family members, colleagues and neighbors and see if they can recommend a moving company following their own experiences with them. This would be the safest bet to hire a professional and reliable moving company. You can also visit reliable, impartial review websites, but stay away from reviews that are "too positive". You need accurate and honest opinions.

2. Check their license

Any reputable and professional moving company will have the required licenses. A self-respecting moving company has all its licenses in order. A US DOT number is an absolute must for a moving company to function legally, and you can easily see if the company you’re planning to hire has such a number because it is issued by the Federal Motor Carrier Safety Administration and you can check the number of their website. Also, check and see if the company is a member of the American Moving and Storage Association and the Better Business Bureau. This will help establish if the company is experienced and has a solid reputation.

3. Ask about insurance

Always ask if the company has insurance and, if the answer is negative, keep searching and hire a different moving company that can assure you they have an insurance. You never know what might happen during the moving process with your goods or, worse, with the employees of the company. If one of them gets injured and the company doesn’t have an insurance to cover the medical bills, you might be the one that will have to pay for them.

4. Ask about a moving arbitration program

A moving arbitration program is a must for a company that moves household goods because, if they get damaged along the way and the company tries to avoid covering the costs for the damages, you can always raise a claim against them. However, instead of going to court, the moving arbitration program will allow for the claim to be settled by arbitrators. It will take less time and money, and their decision will be binding.

5. Don’t fall for their low prices

If their prices are too good to be true, they should trigger the "fraudulent" alarm because no reputable and reliable moving company will destabilize the market by pushing really low prices and, even more importantly, will not be able to provide the high-quality services they claim they offer. So, don’t fall for their trap!

6. Ask for written estimates

Any professional moving company gives written estimates, so the customers can be prepared for the costs of the move. However, if the movers give estimates only over the phone or email or refuse to visit your location for an appropriate evaluation, it’s clear that they have something to hide. It’s best to get estimates from at least 3 or 4 moving companies to be able to compare them and make an idea about the average market prices.

7. Don’t pay them upfront

Another thing you need to remember is that professional companies never ask for cash or large deposits upfront. Movers are usually paid after they deliver your belongings to the new address. So, if they ask for large deposits, it’s clear that you need to keep searching for a moving company. Never give money in advance to movers or, if you are asked for a deposit, agree to make a maximum 10% deposit via credit card payment.

About the Author

Alina Ivanov is a writer passionate about words and ideas, determined to help readers find simpler ways to enjoy life.

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Author: Alina Ivanov
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Alina Ivanov


Member since: Feb 15, 2017
Published articles: 5

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