A Smart Central Reservation System for Hotels in Odisha

Author: Debiprasad Sarangi

Tourism and hotel industry in India is on a growth trajectory. In this context, the contribution of Odisha, one of the Eastern states on the Bay of Bengal is quite notable. The state offers a range of attractions ranging from wildlife reserves to beaches to century old temples and monuments to both domestic and foreign tourists.

Bhubaneswar, the state’s capital city is famously known as the ‘Temple City’. The state also has other distinguished tourist destinations like the Konark Sun Temple, Chilika, the largest brackish water lake and several other Buddhist and Jain monuments. The state also has a long 480 km coastline. Odisha has done well in terms of preserving and promoting most of the temples and heritage sites built in ancient era.

Tourism and hospitality industry in Odisha

Odisha government is putting in effort to promote the state’s tourism industry by participating in many international travel and tourism conclave. Odisha received a total of 71, 426 foreign tourists in 2014. The number stood at 66, 675 in 2013.

Looking at the steadily growing number of foreign visitors, the state has taken many steps forward to increase the number of hotels. The state government has received around 68 proposals worth Rs 150 crore. To be noted here, most of the projects/proposals are related to the construction of 5 star hotels.

In addition to this, during the recently concluded FHRAI convention at Bhubaneswar, the state’s tourism and industries departments jointly apprised around 800 hotel groups about the unique tourism products and potential of the state. According to industry experts, Odisha needs to have around 4000 hotel rooms across star category and out of which, 1000 rooms should be in 5 star segment.

The importance of central reservation system for hotels in Odisha

Above numbers indicate that the scope for hotel development in Odisha is quite high. As number of star hotels set to grow across the state, the same is expected to fuel intense competition among them, too. They will have to leverage several hospitality technology solutions to do smart business in order to attract more guests and stay profitable in the long run. The Central reservation system is one such solution.

SkyRes, the central reservation system from IDS Next

SkyRes from IDS Next is an ideal web based central reservation system for hotel chains and groups. Integrated with the hotel’s ERP software, this solution ensures that all bookings are accurately captured in the hotels system. Thus, it offers users a real-time, best in class, end-to-end reservation solution.

SkyRes is designed for call center based reservation. All the reservations made through this are instantly transferred to the hotel’s database. The entire process of reservation becomes online and real-time minus manual effort. Thus, as an hotelier you can optimize usage of manpower while eliminating errors.

SkyRes shows real-time availability of accommodation, room rates, instant allocation checking for tour booking and audit trail for critical applications etc in the hotel property management system.

Grow room occupancy and revenues

Through SkyRes, a hotel can seamlessly connect with travel agents world-wide who facilitate the process of reservation and booking. SkyRes is also a great solution for hotels to realize enhanced revenues.

Benefits of central reservation system for group and chain hotels in Odisha

  • Integrated real-time visibility into occupancy levels
  • Greater control over hotel’s reservation processes
  • Cancel and reinstate reservations at any time
  • Have all guests profile at a central locatio
  • Connect to revenue management solution and employ stay restriction, multiple payment terms, multiple rate plans and currencies etc

IDS Next’s SkyRes has all necessary features to become the most preferred central reservation system for hotels in Odisha. Write to us at easy@idsnext.com and request for a product demo. We will be happy to organize one for you.