Hotel Management Software for Kerala Hotels

Author: Debiprasad Sarangi

Kerala’s contribution towards India’s travel and tourism sector is always illustrious. Known as ‘God’s Own Country’, this Southern state is home to several breathtaking backwaters, hill stations, forests, spice plantation tours and more. The state attracts sizable foreign and domestic tourists every year.

The state of tourism in Kerala

Kerala has been witnessing a consistent surge in the number of tourists visiting the state. A total of 9, 23, 366 foreign tourists visited the state in 2014. This number stood at 8, 58, 143 in 2013. Similarly, the state received 116, 95, 411 domestic tourists in 2014, whereas 108, 57, 811 domestic tourists visited the state in 2013. Riding high on such growth trend, Kerala expects around 15% increase in the number of tourist arrival in 2015.

Hotel market overview for Kerala

Kerala’s hotel industry represents a mix of high-end 5 star and mid-segment properties. The state ever thriving tourism industry has fuelled the growth of hotel market across destinations. While the state had 40,000 hotel rooms in 2010, the same went up to 75,000 in 2014. The same tempo continues to stay in 2015 as Munnar and Kumarakom alone will add 1,500 hotel rooms to their existing inventory by this year. The state has 24 classified 5 star hotels and the same is expected to grow in next two years.

Need for hotel management software for Kerala hotels

Hotel business in Kerala is always very competitive. Apart from star category hotels, the market is inundated with budget properties, too. Today’s guest is highly price sensitive and wants more in terms of service and comfort. Hoteliers find it difficult to take care of daily hotel operations along with providing quality guest services. Because, cost of manpower deployed at a hotel to ensure both have gone up in recent years.

Here, the big question is how do they do it? How can they automate operations and serve guests better while keeping costs under control? In this case, a robust hotel management software alone can address such issues.

IDS Next hotel management software

FortuneNEXT 6i Suite of Hotel ERP comes with tools and features to ensure smooth hotel operations in Kerala. It plays a crucial role to manage hotel activities such as reservation, check-in, check out, night audit and others. Our hotel software’s point of sale module helps users efficiently track all the sales done in-premise.

Our hotel management software’s elaborate guest history feature helps hoteliers in Kerala to stay in touch with their clients even after their stay. Additionally, the guest complaint logging feature reduces the time for resolution significantly and increases guest satisfaction levels. All the in-built 12 modules provide hoteliers the required power to bring in maximum operational automation across all the departments.

FortuneNEXT 6i Suite of Hotel ERP is PA DSS Certified to help hoteliers protect their guests’ payment card details from cyber criminals. It has earned the reputation of being the most user-friendly hotel management software as it frees up the hotel staff to spend more time with guests. With most of the complex hotel operation being streamlined by our hotel software, the staff gets more time to attend to guests.

IDS Next’s FortuneNEXT 6i Hotel ERP has emerged as the most ideal and integrated hotel management software for Kerala hotels. It effectively offers a complete solution covering all the areas of a hotel operation.

Want to know more about our hotel management software for Kerala hotels? Write us at easy@idsnext.com and we shall organize a demo for you.