Looking for a Reputed Hotel Software Provider in Thailand?

Author: Debiprasad Sarangi

Thailand’s contribution towards Southeast Asia’s thriving tourism is certainly quite encouraging. The country is a famed tourism destination for leisure travelers from across the globe. The heavy tourist influx has provided the much needed platform for the hotel industry to grow over last couple of years and the future looks promising, too. However, for hoteliers across Thailand, it could be a quite a task to sustain in the long run without adopting a proper hotel management software. Hence, it is advisable for them to look for a reputed hotel software provider in Thailand.

The growth of hotel industry in Thailand

Thailand’s prosperous hotel industry is centered on key tourism destinations including Bangkok, Phuket and Pattaya. According to Jones Lang LaSalle, around 1,103 hotel rooms were added in Bangkok in 2014. The city is expected to add 4,000 more hotel rooms to its existing inventory in 2015. Additionally, Bangkok will have around 3,700 more rooms between 2016 to 2018.

Phuket too is getting ready to increase its room share. In 2014, the city added 1,421 new rooms. Room supply is expected to increase by 5,000 by 2018. Similarly, around 889 new hotel rooms came up in Pattaya in 2014. The future supply for Pattaya consists of around 1,500 rooms by 2016. Other places like Chiang Mai and Koh Samui are also doing well in terms of attracting hotel investors across categories.

Trusted hotel software provider in Thailand

Hoteliers across Thailand should opt for hotel software that could automate their hotel operation to enhance efficiency. The software should help them reduce their dependence on staff and constantly give them visibility into what was happening in the property. Most importantly, they also need to keep the ‘guest servicing’ aspect in mind while selecting a hotel property management software. Wait, check list for choosing a suitable hotel software does not end here. Today, hoteliers need just more than a Hotel PMS System. This means, the software should help users strengthen online reputation to reach out to new guests along with maximizing their online exposure to a growing number of guests.

Integrated hotel software provider in Thailand

As an hotelier, you should always look for an integrated hotel software provider in Thailand. An integrated of hotel software with maximum number in-built modules makes it easier for users to automate operations across departments. Most importantly, the software should seamlessly integrate front office and back of the house operations and should ensure uniform information sharing with maximum ease.

IDS Next’s FortuneNEXT 6i Suite of Hotel PMS System is the most ideal integrated hotel management software for hotels across size and offerings. The software comes with 12 modules that are tightly integrated with each other and runs on a single database. Plus, the software has been integrated with Hotel 360 Solutions to make it more robust and powerful. Through Hotel 360 Solution, IDS Next hotel software users can access several other value added solutions including business analytics, online reputation management, revenue management, channel management, central reservation solution and web booking engine etc. All these solutions can help users attract new guests to witness enhanced occupancy.

24/7 Technical Support

This is one of the most important criteria for selecting a hotel software provider in Thailand. IDS Next provides 24/7 technical assistance to its clients in order to make sure that their business is up and running all the time. Through 24/7 technical support, our aim is to enable our client serve their guests uninterruptedly. Hotels operating in Thailand can Call +91 80 67720000 or email techsupport@idsnext.com to avail our tech support round the clock. Additionally, they can log a case and register through self-service portal to get their issue solved at the earliest.

PA DSS Certification is a must

Hotels cannot afford to ignore the safety of their guests’ payment card details. They should adopt IDS Next’s hotel software that is PA DSS Certified for enhanced safety of guest details. Being PA DSS Certified, the software helps hotels prevent data theft by encrypting payment card details of their guests.

Some other highlights

In-built report writer engine to generate hundreds of customized reports

Interface to GDS / OTA/ Web Booking Engine and other distribution platform

Interface with revenue management, business analytics and online reputation management

Centralized financial and reservation solution for hotels in groups and chains

Strong guest history feature

Robust housekeeping and concierge management