Asking the Right Questions to Air Conditioning Contractors

Author: Melissa Howell

When it comes to choosing an air conditioning contractor, you want to select a team that is dependable, experienced and that you can build a lasting relationship with for any future air conditioning needs. One of the best approaches you can take to choosing the right air conditioning contractor is to ask a few questions to conduct an informal interview in order to determine if your needs are going to be accurately met.

Here are some questions that you should ask your potential air conditioning contractor:

Do you have a place of business and what is the address?

Make sure this is a legitimate business operation that has an established place of business. You don’t want to get involved with a fly by night operation.

Do you have the license required by the state to do air conditioning and heating repair?

Different states have varying requirements, but anyone doing air conditioning repair in Houston should have the proper Texas licensing.

Is the company insured and bonded?

If the contractor doesn’t have general liability and workers compensation coverage, you would be held liable. If they cannot produce proof of insurance, then send them on their way.

How long has your business been in operation and do you have references?

You need to know about their experience and their reputation. Of course, everyone has to start somewhere, but the companies that have been in business longer have established a reputation and have a client base that can serve as references.

Are all of your technicians properly trained?

This will let you know if all of the technicians have undergone the proper heating and air conditioning training courses and if they are licensed to do the job. You also need to know if they are certified by the Environmental Protection Agency to handle Freon refrigerant gas, which is required by federal law.

Are the technicians equipped with carbon monoxide analyzers?

Malfunctioning heating equipment sometimes produces carbon monoxide, a gas that can sometimes be deadly. You want a company that has the proper testing equipment so they can make you aware of this potentially deadly problem.

Do the employees wear uniforms and badges?

You want to know that there will be evidence of affiliation. This stability can serve as a security measure for you and your family.

Do they provide written estimates?

You want to know that they are willing to tell how much the job will cost before they start work. This way, you can avoid unpleasant surprises and know exactly how much you will be paying for the project.

When it comes to air conditioner repair in Katy, TX, people have entrusted their needs to Howell Services for the last decade. They have successfully handled hundreds of jobs. Call Howell Services at 281-232-5292 today to learn more about air conditioning repair in Houston.