How to delegate by granting access to your Gmail account

Email users are extremely sceptic about their email content because it is nothing but the online identity of the customer. In this digital age, email is one of the most important communication modes used by customers to communicate between each other. Customers tend to connect their email account to all the other online transactions which they make – be it e-commerce, online banking, online education as well as social media. Therefore, their email account serves as a one stop shop for all their online transactions which they perform on a day to day basis. As a result of this, customers get extremely tensed when they are not able to access or operate their email account because it hampers their day to day operations. The Gmail Customer Service team has been set up precisely to cater to this issue and to ensure that no customer is left dissatisfied with their services. The team extends its support services over different platforms which includes the toll free help line number, email, chat as well as via social media. However, in spite of having such a robust and reliable customer support team, there are certain issues (mostly technical) which take a lot of time and effort in identifying the core of the issue

All technical issues and concerns are pointed to the technical support team of Gmail which is one of the most important teams of the customer support central of Gmail. A wide majority of the customer requests are pointed to the technical support team. But, given the technical adeptness and experience of the technical professionals in the Gmail account, they also face challenges in getting to the core of certain issues. This is because a majority of the issues that the customer complains of actually lies in the customers’ end. Therefore, these issues cannot be replicated by the technical support team at their end. In order to prevent this issue from causing any form of inconvenience to the customers, the Gmail Technical Support team has introduced the functionality of a remote access. By means of this, technical support personnel can take a remote access of a customer account. Customers can delegate by providing access to the Gmail account which enables the technical experts to get a close look at the issue which the customer is facing at their end. This helps in the prompt resolution of the issue and in turn enables customers to proceed with their operations. The technical support team can be accessed any time via call, mail, chat as well as via social media.