Know the Benefits of Cab App Solutions for your Taxi Business

Not a few years ago, we had to wait till we spotted the next taxi, and hope that we were the first one to get to it, before someone else did. Forward to 2016, and we have smart phones that have changed the way we do everything. With your Smartphone, you can now book a cab or car and it only takes a couple of minutes. Taxi apps like Uber, Ola have changed the way we perceived cab service. It made the system more personalized and put the control in the hands of taxi businesses and customers.

Today it is a great mistake for any taxi association to stay away from this lucrative system. We are going to present the advantages of using taxi apps for your business. You should engage a taxi dispatch software and get your app made.

Advantages for passengers

Promptness

There was a time when booking a taxi meant standing on the road chancing your luck. It would involve long period of waiting and many failed attempts to hail down a cab. But with taxi apps, passengers can just perform a few taps on the screen and book a cab in few minutes right from their home.

No refusal

Cabs running under taxi app services like Uber do not turn down a passenger based on the destination. It is a common practice of normal taxis to refuse a passenger just because they want to go to some undesired location of the city. The driver in taxi apps does not have the option to cancel customers as it attracts penalties.

Cashless transactions

The taxi app development companies also integrate option in the app to link debit and credit cards and bank accounts. Money can directly be charged from the cards or wallet option of apps can be used. This eliminates the need of cash transactions and passengers can just leave the cab without worrying over cash payments.

Advantages to drivers

Quick bookings

Just like passengers, drivers working under taxi apps like Uber can get instant bookings if they are near the location of the passenger. This means they do not need to spend useless time around the city looking for passengers. They can just park their car and wait for a customer to open their app to book the cab.

Safety

As the taxi apps enable cashless transactions, the driver does not need to carry around necessary change or significant amount of liquid cash with him. This relieves the tension of thefts and robberies as the money is already credited to the driver’s account.

Increased productivity

Normal cabs have to drive around the town looking for fares and that increases the time spent on the job. Drivers using taxi apps have the option of logging in and out any time they wish. It provides them greater flexibility in choosing work timings according to their need. As a result productivity increases.

Advantages to taxi businesses

Review system

The taxi apps have a rating system applicable both for drivers and passengers. A passenger can rate his driver after the ride, same way as a driver can rate a customer. This review system identifies unruly passengers and incompetent drivers easily. You can issue warning to both parties or remove them from your service if the ratings prove too negative.

Effective payment realization

As the taxi apps employ mobile payment methods, the money owed to you is directly accessible by you. Passengers cannot evade payment as the ride will not be booked unless they have sufficient balance. The amount realizable from drivers is also ensured and conducted in a cashless manner.

Better tracking

Taxi apps use Google Map and GPS navigation to keep track of vehicles in the fleet. They can be tracked in real time with details about their present location. Passengers availing the cab can also be tracked through his phone. This can prove helpful if there is any emergency or if you need to track your vehicle for some purpose.

Larger customer base

There are billions of smart phones around the world today. Mobile app usage is at a record high and people around the world are adopting the ways of a smart phone. In such a market, it is a good idea to release your taxi app as it means more people will download it for free and try it out. Nobody can underestimate the value of a loyal customer base today, and taxi apps are bound to form such loyalty among users.