Enterprise eCommerce Software: The Latest Entrant in Ecommerce News

Author: Kapil Sharma

Before getting to know the concept of enterprise ecommerce software in ecommerce news, let us know what exactly makes an "Enterprise" Business. Enterprise has nothing much to do with net revenue, or the number of customers or number of employees you have. It has more to do with the structure of the business dealt with. An enterprise is said to be one it offers more than one kind of product or service to its customers, there are various departments of the business which utilise the same group of financial resources, technical resources and general management team. In the US market, technically all retail businesses are categorised as "enterprises" if their annual revenue exceeds $7.5M. This is however a very general example and should not be used as a metric.

What Is Enterprise Software?

Now let us come to the concept of enterprise software, the concept joining in the latest ecommerce news section, creating a rage in the software market. Enterprise software is defined as a software system created to serve the varied needs of a large business. It is also known as Enterprise Application Software (EAS). The software basically covers all departments of the business under a single umbrella, thereby helping to create a more seamless communication platform, especially in an ecommerce environment. Enterprise ecommerce implementation helps in providing effective company-wide solutions for eCommerce, accounting, order processing, or any other business requirement, which is suitable for multi-location as well as multi-server businesses.

This software is either cloud hosted or installed. Cloud hosting is more popular. However, hybris implementation is slowly gaining prominence in this type of software. Shopify, Bigcommerce, Mozu, Magento are some popular examples of enterprise ecommerce software.

Tasks handled by Enterprise ecommerce software

Enterprise ecommerce software is designed to handle diverse tasks ranging from customer relationship management to order processing. Sometime, ecommerce software is referred as "Shopping Cart" software. Tasks handled and features offered are as follows:

  • 1. Offers features such as number of products, online storage, product variations, bandwidth, site traffic, etc.
  • 2. Includes superior web features like as custom SSL certificates, single sign-on SSO feature, Google Trusted Store tags etc.
  • 3. Order and inventory management are also handled by this software
  • 4. Ecommerce specialists suggest payment gateways with more competitive rates and fees in such a software.
  • 5. It also has multi-channel and multi-store features, along with integrated Point of Sale (POS) features and Customer Relationship Management (CRM) features
  • 6. The ecommerce consultants and personal account managers provide training and technical support when big or small enterprises use the software.
  • 7. The software is reliable, scalable and emphasises on security and compliance.
  • 8. The enterprise software can easily add new features from third parties, automate accounting and inventory control, streamline content management and phone calls etc.