SAP integration with SAP Hybris Commerce
Hybris is a software solution, which provides an omni-channel commerce solution. Hybris partners recommend the use of hybris software in ecommerce companies as it provides multichannel enterprise ecommerce solutions and PCM. The software company’s headquarter is in Zug, Switzerland. The hybris software tool helps businesses all across the globe to sell more products, services and digital content through every channel and device. Hybris software is known to deliver omni channel commerce through which the business owners get a single view of its customers, products and orders, and the customers also at the same time get a single view of the business. Ecommerce specialists create this omni-channel software on a single platform. In recent years, SAP software integrated with hybris.
Hybris software solution
Hybris provides a software solution in a package, termed as hybris commerce suite. This hybris suite provides many trendy features which contain easy and quick to use B2B and B2C commerce accelerator.
Hybris/SAP solution Integration
The integration offers a ready-to-use, standardized integration framework. This brings a connection between the hybris omni-commerce software features with SAP products which include SAP hybris Marketing applications, ERP etc. According to hybris consulting agents, the implementation of hybris with SAP does not necessarily start from the beginning but can be done at later stage too, with just a few configurations. The integration is also fast and cost effective. There are a number of hybris case studies which are apt examples to show how SAP hybris provides an end to end solution to business.
Types of SAP integration with SAP Hybris commerce
Synchronous Order Management (SOM): In SOM, only customer interaction takes place through Hybris software and orders are placed in the software directly created in the backend. Here there is connection between hybris and SAP backend. It is dependent on availability of SAP backend system.
Asynchronous Order Management (AOM): This is independent and hybris stays completely independent of the SAP backend. There is no connection between ERP or CRM with respect to business process and data. The software accepts orders from customers and stores in Hybris and the orders are then send to SAP backend (CRM or ERP) so that orders are fulfilled. SAP backend system gives information on any order status change to hybris.
Benefits
- Reduced total cost of ownership
- There is less effort for systems integration
- Not very expensive on initial data migration
- Migration is easy through fully integrated tools
- There is low cost of maintenance
- There is increased availability of resources
- It offers training of IT staff
- Marketing is fast through easy-to-use integrations
- Provides for a successful customer engagement platform
- Access to backend tools and ERP