An Introduction to IT infrastructure management

Author: Joy Dsouza

IT management is a diverse and extensive field and covers many aspects of delivering IT services. All successful organizations can smoothen the execution of their

business activities by having a strong IT infrastructure that comprises of hardware, software and other components needed to deliver IT. Effective management of IT

systems is dynamic to influence it and to provide improved services to clients.

The infrastructure management aims to effectively manage and utilize diverse components of IT systems to ensure best possible service to customer at all times. Since

most of the activities of the business are strongly dependent on the IT manager in multiple ways, it is essential that it’s efficiently managed and kept free from

complications.

IT management plays a significant role in mechanization of supporting performance, functions and service at all availability levels. Many organizations today are

dependent on an IT project manager to manage applications, databases and global networks. The key objectives of IT infrastructure management are:

  • To increase productivity• To decrease replication of effort• To ensure that the standards are adhered to• To minimize business risks• To minimize operational costs• To ensure business plans are adhered to• To minimize the downtime• To improve business continuity• To increase adaptability• To improve service quality

IT infrastructure management plays an indispensable role to manage and optimize the complex SLA (Service Level Arrangements). Infrastructure management is popular

because of the advantages attached to it. It efficiently helps to cuts down IT costs, which results in the overall achievement of organizational goals and

profitability. This can sometimes be difficult to achieve but partnerships and collaborations with external IT vendors can provide an apt solution. Each enterprise has

an exclusive set of IT management practices that are established over a period of time to meet the discrete challenges and needs of the organization.

IT administration of the company can sometimes be extremely challenging, as IT infrastructure is a unique blend of capabilities and resources. IT infrastructure of a

company has to be appropriate to the management activities and business needs that should be directed towards supporting the tactical and operative goals of the

company. The focus should be to incorporate new infrastructure and maintain existing systems when needed.

IT infrastructure management should be accessible to open for modifications or deviations in the future as this guarantees that the company is prepared to meet future

business requirements. Since business applications cannot be built without sturdy project management skills and IT support, it is vital that IT infrastructure does not

fail at any time. It is also important that it is well united with the long-term business objectives.