How Email Continuity Tool is Important for Your Business Needs

Email Downtime is a threat to your business and it comes from all types of accidents, at any time. Some of them are server failure, power outage, severe weather, etc. There are also planned downtimes for email infrastructures because of routine maintenance, upgrades and migrations.

The ideal condition would be to have an affordable secondary solution to bridge the coming outages, and in the meantime, recover the company’s primary solution.

Email continuity is a disaster management plan that ensures :

• During an outage of the primary mail server hardware failure, email communication should be continuous.
• Receive, access and send emails during mail server downtime.
• When the server becomes available, all of the messages are restored.

Why Do You Need Email Continuity?

If maintaining email continuity feels like an undesired expense, think of the cost of suddenly losing communications with the stakeholders and customers. Without email continuity, all of the mails sent to the company would bounce back, leaving the senders perplexed and potentially results in losing important business opportunities.

Email continuity can provide the scalable service and allows the company to satisfy a critical component of the company’s disaster recovery plan at an affordable cost. By using such services, the business correspondents will be unaware of any problems with your mail server.

When the primary mail server fails, the Email Continuity system temporarily takes the place of the mail server. Emails that are directed to the dysfunctional server are intercepted and copied to a designated access account. This Web-based email interface can be accessed from anywhere in the world.

Recovery VS Continuity

Companies opt for a different strategy to protect the emails, but not all provide email continuity. The most fundamental is to back up the Exchange server. This addresses disaster recovery. Whenever an server fails or the data center is knocked out of service along with the email server, backup allows the companies to recover the data and applications, including email, on a stored server. This constitutes email recovery.

Conclusion :

The problem with depending on backup for continuity is the time it takes to restore the server. Depending on the size of the server and the nature of the problem, it could take from a few hours to several days or more to recover a failed server and restore email service.

In many companies, the workers switch over to personal internet email on their own initiative, until the server comes back up. The individuals can manage communication, though the company loses the control it exercised through the email server. This is not email continuity.

Email continuity is expected to enable the resumption of managed email service within minutes of its loss. In some cases, email users don't even realise that there is an email problem; the failure to the email continuity system is automatic and transparent. Incoming and outgoing emails and offsite and monitors the status of the system must be continuously replicated. In general, the faster a continuity product restores email service, the more it will cost.

Securence is a leading provider of enterprise email filtering software that offers email protection and cloud email security services such as encrypted email, spam filtering, email archiving and continuity solutions to small and large businesses. To learn more about our email filtering solutions, visit www.Securence.com/solution.