How to Select an Email Filtering Service

With the increased usage of email services, the number of cyber attacks has also cropped up. According to a Securelist agency report, 59.2% of email sent in the first quarter of 2015 were malicious. So it is high time for businesses to consider employing a filtering service for emails.

But, with so many email filtering services available, how do you select the right one? If you are facing a similar dilemma, here are top five things you should consider when selecting such solution.

1. Complete Protection

The email filtering solution should be effective enough to prevent the spam from entering your email system. It should have the capability to scan all incoming and outgoing messages in real-time and eliminate any threats before they reach the intended destination.

You should look for a filtering service that also prevents junk mail from entering the email system. Also, look for a reliable and knowledgeable 24X7 customer service team to get your issues resolved quickly and efficiently.

2. Email Infrastructure Redundancy

Email is the lifeline of every business. However, a single hardware failure can bring down your email server and cause costly business interruptions. Email infrastructure redundancy is a feature that ensures the email servers of your filtering service provider continue to receive mail even when your mail server or internet connection is down. This also eliminates the need to buy email backup services.

3. Price and Functionality

Avoid going for expensive filtering services with fancy features. Instead, look for a balance in terms of features and cost. Filtering service that offers offers features like lower IT administration, zero end user involvement in spam management and reduced bandwidth usage can be given preference.

4. Lowest False Positives

When the goal of filtering service is to maximize blocking of spam and minimize false positives, many content filtering solutions happen to do justice to only one. In a nutshell, with higher spam block settings, the email filter also blocks a higher number of legitimate emails that is a big drawback of using such service.

You need to opt for an email filtering service that assures of lowest false positives and also provide you with tools for custom tuning and filtering.

5. Scalable

The filtering service should be scalable so that businesses can increase or decrease the level of service when necessary. If you have a business that is growing rapidly, you would certainly need a filtering solution that can cover increasing number of users across a large area.

Email spams are increasing every day. According to a Cisco security report, of all the 200 billion messages sent every day, 90% are spam which also contains viruses and malicious attachments. If your company has its own mail server, now is the right time to employing an email filtering solution or upgrading one to gain new features.

Securence is a leading provider of enterprise email filtering software that offers email protection and security services such as encrypted email, email filtering ( Securence.Com/Email-filtering ), cloud email security, email archiving and continuity solutions to small and large businesses. To learn more about our email filtering solutions, visit Securence.Com/Solution.