How to Fix Nokia Lumia Mobile Phone Freezing Problem

Author: Pavi Kumar

It is extremely rare for windows phones to freeze because third party apps do not have access to the core of the Operating System (OS). Hence, it's incredibly difficult to cause the system for becoming unstable. But, the problem still can be solved of fixed. Why Nokia Lumia devices got frozen? There is no physical way to access and so take out the battery due to their design. It gives users a big problem, particularly when they want to –reset their cell phones. Here is how you can do that.

Soft reset

If your Nokia Lumia cell phone seems to be frozen, then you can do a couple of things that are given below and solve this issue. The first thing, you have to do is "Soft Reset". In this, you need to take out the phone’s battery and put it back and switch to your Lumia device. However, if it is not possible to take out the battery, then try these things:

  1. Press and hold down, the Volume button (down) and Power button at the same time until the mobile turns off (It will take around 10 to 12seconds).
  2. Now, turn your Lumia back on, and it will be working properly.

If these things did not work, you need to come back the mobile to its factory settings, which can be risky as you can lose your contacts, any apps or your stored messages.

For Back to the factory settings, you need to follow these steps:

  • Flip left to the app list to start
  • Now, Tap "Settings" and later tap "About"
  • You will see "Tab Reset your Phone" at the bottom of the "About" screen
  • You will see a couple of warning messages click on "Yes" for continuing
  • Now the phone will be closed and restart again
  • Now, your Lumia handset is in the factory state, now you require to set up all the options again.

Back to the factory settings when you cannot turn the Nokia Lumia phone on

  1. First, you have to hold the Volume (down), Camera and power buttons at the same time till your lumia starts to vibrate. Once it starts to vibrate, free the Power button.
  2. But, keep holing the other two buttons the Volume (down) and Camera for 5 to 10 seconds. Your Nokia Lumia will restart now.
  3. Your headset is now back in its factory state. Now, it time to set up all of your options again from connecting to the internet and setting up your cell phone to send messages.

These are our solutions to Nokia Lumia freezing issue, but if you are encountering anything else and have an alternative solution or have a different issue, then please post a comment in the comment box and share your knowledge with us.