How to choose a Virtual Assistant

Let’s face it: building a business is tough, especially when you’re wearing all the hats! Sometimes, it even becomes counter-productive and you realize you need an extra hand…but where to start?

There are many resources available that explain why hiring a virtual business assistant can boost your productivity and promote growth. In fact, Entrepreneur has a great article on virtual help, showcasing 3 case studies. However, there aren’t as many explaining how to find a VA, going about the process or even how to get the most out of the experience. I’d like to address this.

First Things First

Let’s dispel the myth that this is a hands-off process. Running a virtual office is the same as running a physical one, minus the overhead of office space, full-time employees and all that comes with it. It isn’t just pick-and-play; you have to be present and treat it as an HR activity because, well, it is.

A good place to start is with a budget and list of tasks you need help with. This gives you the best look at what you need and what you can afford to get it done. Ask yourself the following:

• How many people will it take to finish these tasks on schedule? If you need more than one person or specific skillset, be sure to budget for that.
• Do you need someone just to knock out a current project, or for ongoing help? This isn’t just to determine timing; it also gives perspective on who you hire. The longer they’ll be working with you, the more important it is that you ‘click’ in addition to the skills they bring to the table.
• Which tasks are you willing to delegate? If you aren’t comfortable providing sensitive company or client info, consider handing off less sensitive yet equally pressing tasks, such as putting together reports or marketing collateral, instead.

Recruitment and Hiring

Next, work out a suitable proposal request/job description. You want to attract VAs and consultants that are knowledgeable in the type of tasks you have available and take an interest in your business. Be sure to include the following:

• Synopsis of your company
• Comprehensive list of programs you work with
• Expectations (i.e. regarding tasks, education, deadlines, tech experience, etc.)
• Any other requirements, such as a questionnaire.

A more specific description helps potential candidates decide for themselves if they are a good fit prior to submitting a proposal, effectively minimizing the number of proposals you have to process.

Following this, set up a list of questions to ask the VAs you shortlist to contact. The idea is to get a feel for their qualifications and general character, as well as clarify your project and discuss their individual accomplishments, so be sure to include a few open-ended questions for them to answer.

After the Hire

Once you’ve decided on who you want to work with, protect the investment you’ve made. This means having all the proper documents and paperwork in place, whether they are tax forms, NDAs or contracts, and making sure your VA has a copy for their records also. It also means understanding that there will be a warm-up period in the work relationship, as you get used to working together. Clear communication is the tool to avoiding any misunderstanding that may result.

Your time is a valuable commodity and is best used when you are focused on the grand scheme of growing your business. Red Apple Virtual Assistant Services understands this and tailors our business support services to your individual needs so that you can rest easy, knowing the day-to-day tasks are covered by knowledgeable professionals who are dedicated to your success.

Do you use a VA? What tasks do you outsource and what are the benefits to you?

Find Red Apple VAS on Facebook and LinkedIn too! Why not stop on by and connect?