Landline Texting with API Access Makes Text To Landline Seamless

Landline texting has made communication easier and faster. The business can use their original landline and / or toll free number for 2-way texting. It means the customers, vendors, etc. can send SMS and / or MMS to the publicly available business number. This adds flexibility and viability of SMS in the business communication. At the same time, the organization doesn’t need to run any campaign or doesn’t need to distribute their number on which people can send SMS because with landline texting, the company can use their same main number for texting which is already distributed via website, brochure, business card and other marketing material.

A majority of company must have their own communication systems in place such as a live chat solution, call center software, CRM system, etc. The landline texting service provider provides a separate web based text to landline solution. As you can realize, the agents and employees need to maintain multiple solutions as well as need to switch back and forth between different systems. This will adversely affect productivity and efficiency at certain levels.

So is there any solution of it?

Yes, there is. You can use APIs of the text to landline solution. There are some landline texting service providers that offer API access of their text to landline solution.

How API Access Works?

• The API of the text to landline solution can be integrated within the existing solution, which can be any software.
• Once integrated the existing solution will be furnished with all features of landline texting (Refer: Complete list of Landline texting features)

This will make SMS solution seamless for the staff.

Let’s see top 3 benefits of Text to Landline API usage:

1. Use all landline texting features seamlessly

The text to landline solutions is not just an SMS solution. It is a unified texting solution. It offers a wide range of features to automate communication and to make communication prompt. With API access, the text to landline solution can be integrated within any existing solution, which will work like internal module of that system. The usage of this absolutely new SMS solution will become seamless for the staff. Also, the transition period will be reduced to almost zero hours as now the staff of the company will have sense of using their existing solution within their system instead of using new software. It will add confidence in seamless communication.

2. Save time and increase productivity

Once the text to landline solution is integrated within the existing business communication or other software which is used frequently by the staff, it will decrease need of

1. Switching between different solutions and texting to landline system
2. Maintaining data in multiple systems

Collectively, this will save a lot of time of the staff members. This time can be used in other productive tasks. Thus, overall productivity will be increased.

3. Quick Adoption

A common human mentality is we need training to use any new software. Despite the fact that the text to landline solution is very user friendly due to its GUI based features. Another common mentality is people restrain to changes. This is a major fact which can adversely affect because they will keep on making mistakes or won’t use this powerful communication solution. The API integration will remove all these human biases by integrating this texting to landline solution within the software your staff has been using for years and are comfortable with. This will remove all biases and make adoption faster and simpler.

The API access is available at nominal one time cost and you must use it to take complete benefit of the landline texting service.