Chatbots Market 2018 by Trends, Market Share, Size, Growth, Opportunities Forecast 2023

Author: Akash Sangshetti

Market Scenario

Chatbotss Are Conversational Characters That Interact With Humans Via Communication Gateways. They Are Accessed Through Internet And Rely On Artificial Intelligence To Complete Any Task Provided. The Global Chatbotss Market Is Driven By Artificial Intelligence Since Past Decade. One Of The Major Driving Factor In The Global Chatbotss Market Is The Increasing Use Of Online Messaging.

Chatbotss Market Is Estimated To Exhibit A High Growth During The Forecast Period Owing To Increasing Use Of Social Networking Websites And Major Adoption Of Cloud - Based Technologies.

The Chatbotss Market Is Segmented On The Basis Of Type, Deployment, Industry Verticals And Usage. By Usage Segmentation, The Banking, Financial Services, And Insurance (BFSI) Sector Accounted For The Maximum Market Share And Will Continue To Dominate The Market During The Forecast Period.

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However, Lack Of Awareness And Lack Of Expertise Are Two Factors To Restrain The Global Chatbotss Market In Future. This Is Caused Due To Early Adoption Of Technologies And High Deployment Costs Involved In The Chatbotss Market.

By Segmentation Based On Deployment, On-Cloud Deployment Type Holds The Largest Chatbotss Market Share And Is Expected To Project Highest Growth Rate And Highest CAGR During The Forecast Period.

The Global Chatbotss Market Is Expected To Grow At Approx. USD 6 Billion By 2023, At 37% Of CAGR Between 2017 And 2023.

Regional Analysis Of Chatbots Market:

The Regional Analysis Of Chatbotss Market Is Being Studied For Regions Such As Asia Pacific, North America, Europe And Rest Of The World. It Has Been Observed That North America Is Estimated To Account For The Largest Share Of The Market, Whereas Asia-Pacific Is Projected To Grow At The Fastest Rate During The Forecast Period. The Major Growth In Chatbotss Market In North America Attributes To The Technical Advancements And Increasing Use Of Internet, Mobiles And Tablets In That Region.

Key players

The Prominent Players In Chatbotss Market Are – Facebook, Inc. (U.S.), WeChat (China), Artificial Solutions (Sweden), IBM (U.S.), Naunce Communications Inc. (U.S.), Egain Corporation (U.S.), Creative Virtual Pvt. Ltd. (U.K.), NEXT IT Corp. (U.S.), CX Company (Netherlands), Speaktoit Inc. (U.S.), 24/7 Customer Inc. (U.S.), Codebaby (Idavatars), Inc. (U.S.), DigitalGenius (U.K.), Howdy (U.S.), Talla (U.S.), Semantic Machines (U.S.), Among Others.

Segments:

Chatbotss Market Can Be Segmented On The Basis Of Following:

By Type:

  • Software
  • Services

By Deployment:

  • Cloud
  • On premise

By Usage:

  • Websites
  • Mobile platform
  • Social media

By Industry Verticals:

  • BFSI
  • Retail and e-commerce
  • Government
  • Travel and Hospitality

Study Objective of Chatbots Market

  • To provide detailed analysis of the market structure along with forecast of the various segments and sub-segments of the Global Chatbots Market
  • To provide insights about factors affecting the market growth
  • To analyze the Chatbots market based on various factors- price analysis, supply chain analysis, porter’s five force analysis etc.
  • To provide historical and forecast revenue of the market segments and sub-segments with respect to four main geographies and their countries- North America, Europe, Asia, and Rest of the World (ROW)
  • To provide country level analysis of the market with respect to the current market size and future prospective
  • To provide country level analysis of the market for segment by application, by region and sub-segments.
  • To provide strategic profiling of key players in the market, comprehensively analyzing their core competencies, and drawing a competitive landscape for the market
  • To track and analyze competitive developments such as joint ventures, strategic alliances, mergers and acquisitions, new product developments, and research and developments in the Global Chatbots Market

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Intended Audience

  • Technology investors
  • Healthcare-related product manufacturers
  • Integrated device manufacturers (IDMs)
  • Original Manufacturers (OEMs)
  • Smart grid integrators
  • Surface mount component device distributors and providers
  • Research/Consultancy firms

TABLE OF CONTENTS

LIST OF TABLES

TABLE 1 CHATBOTS MARKET, BY TYPE

TABLE 2 CHATBOTS MARKET, BY DEPLOYMENT

TABLE 3 CHATBOTS MARKET, BY USAGE

TABLE 4 CHATBOTS MARKET, BY INDUSTRY VERTICALS

TABLE 5 CHATBOTS MARKET, BY REGIONS

TABLE 6 NORTH AMERICA CHATBOTS MARKET, BY TYPE

TABLE 7 NORTH AMERICA CHATBOTS MARKET, BY DEPLOYMENT

TABLE 8 NORTH AMERICA CHATBOTS MARKET, BY USAGE

TABLE 9 NORTH AMERICA CHATBOTS MARKET, BY INDUSTRY VERTICALS

TABLE 10 U.S. CHATBOTS MARKET, BY TYPE

TABLE 11 U.S. CHATBOTS MARKET, BY DEPLOYMENT

TABLE 12 U.S. CHATBOTS MARKET, BY USAGE

TABLE 13 U.S. CHATBOTS MARKET, BY INDUSTRY VERTICALS

TABLE 14 CANADA CHATBOTS MARKET, BY TYPE

TABLE 15 CANADA CHATBOTS MARKET, BY DEPLOYMENT

TABLE 16 CANADA CHATBOTS MARKET, BY USAGE

TABLE 17 CANADA CHATBOTS MARKET, BY INDUSTRY VERTICALS

TABLE 18 GERMANY CHATBOTS MARKET, BY TYPE

TABLE 19 GERMANY CHATBOTS MARKET, BY DEPLOYMENT

TABLE 20 GERMANY CHATBOTS MARKET, BY USAGE

TABLE 21 GERMANY CHATBOTS MARKET, BY INDUSTRY VERTICALS

TABLE 22 U.K. CHATBOTS MARKET, BY TYPE

TABLE 23 U.K. CHATBOTS MARKET, BY DEPLOYMENT

TABLE 24 U.K. CHATBOTS MARKET, BY USAGE

TABLE 25 U.K. CHATBOTS MARKET, BY INDUSTRY VERTICALS

Continued…

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