Landline Texting for Recovery Centers: Facts and Benefits
Texting has been a preferred mode of communication for many people. Especially, when we talk about people that are going through some kind of mental trauma, dilemma or similar services, the texting can be the best mode of communication. However, in this kind of situation, the patients may not have the mobile number of a consultant or doctor and they find themselves in the helpless situation. The landline texting for recovery center can be really beneficial in this kind of situation. How? Let’s explore the facts and benefits in more detail.
What is Landline Texting?
The landline texting is a service offered by the business messaging service provider. They text enable the landline number to use it for 2-way texting. Also, they provide a lot of features to take complete benefit of texting as a mode of communication.
The landline texting for recovery center is a service that any recovery center can get from a text to landline service provider. The service provider will text-enable the landline or toll free number of the recovery center, so it can be used for 2-way communication via SMS and / or MMS.
3 Major Benefits of Landline Texting for Recovery Centers
The recovery center can use a wide range of benefits by using the text to landline. In this article, we will talk about the top 3 advantages of the landline texting service for recovery centers.
1. Stay in reach of patients
The landline number of a recovery center can be easily found from the website, card, etc. It means the patients seeking for help can easily find the contact number and send a text message while feeling low. As we all know, often this type of patient doesn’t like to talk on the phone or one-to-one meeting. Thus, introducing text to landline as a mode of communication, the recovery centers can assure that they are easily contactable.
The text to landline offers a web based user panel that can be accessed from anywhere, at any time. Furthermore, it has some amazing features to support remote texting such as, Mobile2Mobile (Use mobile SMS app to send / receive text from / to landline); Email2Mobile (Use Email client such as, Gmail, Hotmail, etc. to send / receive text from / to landline).
These features and flexibility assure that the patients can get help as and when needed.
2. Have work life balance
Doctors are humans as well and they need rest and some quality time with their family, too. The landline texting gives them the flexibility to decide when they want to receive the SMS and when not! If they share their personal mobile number for communication, it can affect their private life. On the contrary, the text to landline gives the flexibility of receiving the text to landline only when they want to.
3. Give a sense of getting heard
The patients need to get heard on immediate basis else they may get certain attacks or their problem can be increased. However, as mentioned in the earlier point, the doctors can decide when to turn off receiving the text sent to landline. In this case, the recovery center can use features like ‘Auto Reply’, ‘ITR’, ‘Off Hour Response’, etc. to give prompt response and sense of getting heard to the patients.
Along with these, the landline texting for recovery centers have many benefits such as, automate communication, better resource utilization, better patient care, increased revenues, so on and so forth.