A Quick Troubleshooting Guide to Overcome Issue when Arlo Wirefree Camera is Offline

Author: Camera Support
In this technologically advanced world, at one end when availability of assets is on fingertips, on the other end possibilities of physical as well as intellectual security threats are increasing day by day. To overcome security threats, some people rely on man power-security guards, and other give their preference to telecommunication & video surveillance devices-security cameras. Arlo is a security camera brand of Netgear, which nowadays is getting more & more popular owing to its highly advanced security features.If you’re using any of the arlo camera version arlo wire-free, arlo pro and arlo pro 2, and getting annoyed due to offline issue, then this article is going to be very helpful for you. Go ahead with the following steps if your camera is getting offline:

Process 1: When your camera gets offline after making certain changes to internet network

Press & release, "sync" button on base station in case you’re using arlo base station. ( For both arlo pro, and arlo pro 2 versions). Doing this, arlo camera starts working normally after blinking of led for 10 seconds.

Process 2: Check behavior of camera led when camera battery door is closed

Do changes accordingly, if

  • No light- Ensure batteries are correctly installed and working properly
  • Rapid blinking of blue light-Synced camera to base station
  • Blinking once- Resync camera
  • Blinking amber-Replace batteries

Process 3: Check connectivity of camera

Process 4 : Check status of your arlo base station

Process 5: Check, verify and get confirmed that your camera is synced to base station

Hope, step by step procedure of troubleshooting of arlo camera issues are understood to you (when they do not respond due to offline). In case of any confusion, don’t feel hopeless, just give a ring at toll-free Arlo technical support phone number.

Summary:

It becomes annoying situation when your arlo camera stops unconditionally. The article written here is to bring awareness of troubleshooting the problem when arlo pro or arlo pro 2(wireless) camera is offline.

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