How Special Character In Network Name Causes Issue In Arlo Q?
If you're facing difficulty while connecting your Arlo Q camera with your network, then the first thing you need to do is to check whether your SSID (network name) contains any special characters. Also, checking of firmware version is recommended. Here in this article, we are going to discuss special character error in a network in Arlo Q cameras. If you've any doubt, then you can take essential information on this topic making a call at toll-free Arlo Security Cameras Tech Support Phone Number.
Why special character problem created?
Special character problem is created with the versions of firmware 1.6.0_4333 and earlier. However, such limitation with firmware is now completely removed with newer versions after 1.7.0_4594. Special characters issue has been found in different routers, but very often Apple products such as Time Machine or airport as network names with special characters are pre-populated.
How to update firmware in Arlo Q camera with network name with a special character?
Step 1: Create a guest network with a name which does not include special characters. ( More information on this can be found here in the documentation)
Step 2: Connect Arlo Q with guest network. For this
Sign in Arlo account
Click or tap add device
Follow steps for adding Arlo Q camera. ( Enter a name of a guest network when prompt is seen for a name of a wifi network.
Step 3: Update firmware on Arlo Q
If upgrade availability information is displayed in prompt, then click update. In case you can't see prompt for an update, you should log out and sign in your again again
Step 4: Connect your Arlo Q to the main network
Sign in Arlo account, click tab add device
Follow Arlo q camera installation steps. Enter the name of the main network when for a name of a wi-fi network
Important:
If you have firmware version 1.7.0_4594 or later, then special characters are supported. In this case of the updated version, the guest network can be deleted by you.
Hope, the problem with network name in Arlo Q security camera is understood to you. In case there is any confusion, or you want to get relevant information for enhancing your Arlo camera security information, then you need to take quick assistance from experts on the phone call.
Summary:
Previous firmware versions do not support special characters in the network name, therefore Arlo Q camera faces technical issues. Updating new firmware version is the relevant solution to this issue. Recommended steps are mentioned in the article.