Civility in the Workplace

An organization that fosters civility is perceived as one that people can do business with. The opposite holds equally true.

Civility at the workplace is synonymous with the times in which we live. The New Economy is not the factory tin shop that workplaces of earlier generations used to be. As the new workplace keeps changing in relation to the modes of production; so too should the employees’s behavior at the workplace, reflecting this change.

Examples of Civility at the WorkplaceSimple gestures of politeness go a long way in demonstrating civility at the workplace:

• Dealing with people in a soft and pleasing manner
• Giving way for ladies or physically challenged persons in a queue or the lift
• Apologizing for being late to a meeting, even a party
• Asking to be excused if leaving a lunch or dinner early
• Cultivating body language that denotes respect to others

The Importance of Civility at the Workplace

• Civility is central to the present era, where nothing gets done by shouting
• Civility at the workplace should ideally get extended to and replicated in another critical area: customer service
• This is imperative because competition ensures that no matter how good an organization’s products or services; they can get denuded in no time by bad behavior
• Customer loyalties are very fickle, brittle and fleeting. No customer that doesn’t get treated well comes back

Read more : https://www.trainhr.com/control/civility-in-the-workplace

About TrainHR

TrainHR is a comprehensive Human Resources training solutions provider. In offering trainings that are valuable, yet cost effective, TrainHR is the ideal medium for Human Resources professionals. HR professionals benefit in numerous ways from these trainings: they can earn continuing education credits from renowned authorities/associations/organizations; they can get expert advice, and get to have the flexibility of viewing recorded webinars at their convenience. Another of the bountiful advantages TrainHR offers is the online interactive participation feature, by which professionals from any part of the world have the opportunity to listen to and converse with some of the best-known experts in the HR Industry.

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