How To Fix Brother Printer Error 1800-436-0509 Brother Printer Troubleshooting

Author: James Smith

Proven Solutions for Brother Printer Offline Error

Below we have listed 5 solutions for Brother printer getting offline error. Follow them one by one. If one solution does not resolve the issue, move to another.

Solution 1: Setting as Default Printer

One of the easiest troubleshooting things you can do is- set the printer as default. A printer marked as ‘default printer’ is the one where the computer sends all of its jobs automatically without letting you to select everytime. Maximum problems will be resolved just by setting the printer as a ‘Default’ printer. To do this, just follow these steps:

  • Go to Control Panel & press Enter.
  • Now select Devices and Printers from the list that appears.
  • Right click on Printer device and select Set as default printer.
  • Now restart the printer and check if the issue is resolved.
  • Connect to
Brother Printer Customer service if the issue is still not resolved.

Solution 2: Disabling SNMP Settings

Brother Printer also uses the SNMP protocol (Simple Network Management Protocol) for its operations. So disabling this protocol can also fix the problem. Follow these steps:

  • Open your control panel and click on Devices and printers. Once in the printers window, locate your Brother printer, right-click it and select Properties.
  • Once in the settings, click on Ports, now with your IP highlighted, click on Configure ports and uncheck the option SNMP Status Enabled.
  • Press OK to save changes and exit. Now right-click on the printer and try connecting.
Solution 3: Uninstalling antivirus and third-party software

If still you are not able to resolve your brother printer offline issue, it is recommended to uninstall the antivirus or any third party software on your system. This antivirus software is known to cause problems with the printer. Check if it has resolved the issue or not.

Solution 4: Cancelling all print jobs and reinstalling the printer

Another way to How to fix brother printer error is canceling all print jobs and then uninstalling the printer from the system. To do this follow:

  • Navigate to Devices and printers like we did earlier, right-click on the printer and click ‘See what’s printing’.
  • On the new window which opens up, click on Printer and click cancel all documents.
  • Now you should check if you can access the printer perfectly. If you cannot, right-click on it and select Remove device.
  • Now add the printer using the IP Address in the second solution or add the printer again to the network completely.
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