What to Do When Gmail is not working on iPhone?

Author: Emily Thomas

Fortunately, you can deal with this problem by going to the Gmail website on your iPhone and enabling your device.

  • Open your iPhone's internet browser (most doubtless Safari)
  • Go to gmail.com
  • Sign into the account you are having difficulties with (make certain you are signed out of the other account)
  • Next, copy and paste the following link into your browser's address/URL bar: https://accounts.google.com/b/0/displayunlockcaptcha
  • Tap Continue

You will then see a page that says, "Account access enabled. Please strive to sign into your Google account again from your new device or application."

Having done this, you must be able to open the iPhone's Mail app and start receiving/sending as normal.

Check Device Activity

Such emails usually contain a red box that says, "REVIEW YOUR DEVICES now." you should click on this link and, if required to, enable your iPhone.

Alternatively, you can log into your Google account and check your Device and Activity Dashboard.

  • Log into Gmail
  • Click your Gmail account profile image and click on Google Account
  • Click Device activity & security events
  • Scroll down to the Recently used devices computer menu and click on REVIEW DEVICES

After doing this, click on your iPhone. In the vast majority cases, this will present you with the details of your most recent login. However, if there is an enable button, click it. After doing this, try logging into your Gmail account using the Mail app on your iPhone.

Delete and Restore Account

Assuming that none of the methods above have resolved the issue, one thing you can try when Gmail is not working on your iPhone is to delete your Gmail account from the smartphone and then set it up again.

Here's how you delete the account:

  • On your iPhone, tap Settings
  • Tap Passwords & Accounts
  • Tap your Gmail account
  • Finally, tap Delete Account

Next, you may clearly need to set the Gmail account up again on your iPhone:

  • Go to Passwords & Accounts again
  • Tap Add Account
  • Tap Google
  • Type in your Gmail address
  • Tap NEXT
  • Type in your Gmail account's password
  • Tap NEXT again
  • Check that Mail is enabled, and enable Contacts, Calendar, and Notes if you wish to access these on your iPhone
  • Tap Save

Restore iPhone

One final option if you have tried everything above is to perform a factory reset and restore your iPhone to a previous backup. This can help in situations where some kind of system error on your iPhone is making Gmail Service inaccessible.

First, backup your information. Either you can use iTunes, by connecting your iPhone to a computer using a USB cable, opening its computer menu on iTunes, and then selecting duplicate now. Or you can use iCloud, by going to Settings on your iPhone, clicking your Name, then iCloud, and finally iCloud Backup.

Once backed up, you then need to switch off the Find My iPhone feature.

  • Go to Settings
  • Tap your Name
  • Tap iCloud
  • Swipe the find My iPhone slider to the white Off position
  • Scroll to the bottom and tap Sign Out
  • Finally, you can perform the factory reset itself by taking the following path: Settings> General> Reset> Erase All Content and Settings. Once you have reset your iPhone, you then need to restore its last backup, then set up your Gmail account again.

Here's how to restore using an iCloud backup:

  • When setting up your iPhone for the first time after the reset, tap Restore from iCloud Backup on the Apps screen
  • Tap the backup you wish to restore (i.e. the one you made before resetting the iPhone)

And here's how to restore using iTunes:

  • Using a desktop or laptop computer and a USB cable, connect your iPhone to iTunes
  • Click the iPhone icon in the top-left corner of the iTunes screen
  • Click Restore Backup
  • Find the desired back up from the "iPhone Name" drop-down menu and click on that to select
  • Click Restore

If you wish to talk to our representatives, you would usually need to contact at Gmail Contact Phone Number in order to seek assistance in this situation. Worry not for any Gmail issue, we are quite competent in solving all kinds of technical issues. Call us now, we feel pleased to serve you.