Having a user friendly website

Author: Kyle Huntman

It is a competitive world out there. A very competitive world in fact. And amidst all of the chaos, we have a ton of new businesses adding to the competition. It isn't easy to become a brand, much less than to think of starting and sustaining a business. One of the key components is to stand out from the competition and that's a tough one to crack. It is becoming harder day by day to rise above the cut throat competition businesses are facing each day.

With new rules, new regulations, the fickle nature of the customers and the ever changing business landscapes, it is getting super difficult for companies and business-owners to balance between the service they're offering and the revenue they'd generate.

You'd most likely find very similar websites and businesses offering the same service or products that you are. And to out-do them is a huge task in itself. However, you need to take baby steps and the first thing you need to consider is having a website that is appealing to the audience. You have to put in the required efforts to stand out from among the crowd of websites that are most likely choking the industry but that's the nature of the game. A user-friendly website is what you need. A user-friendly website is the first point of interaction between your business and the potential customer. You need to make your website appealing enough that the potential customer gets in touch with you to become a lead and possibly a customer who purchases your products or services. As a web design company in Mumbai we make sure our clients understand this clearly.

First impressions is all that it takes to either have them run away from your website or convince them to submit a form. Here's what you need to keep in mind to make your website user-friendly:

Hear your customers out: Listen to what your customers are talking about. Listen to what they'd like to see, what they like or dislike about your services or your competitors'. You can then utilize this knowledge when designing and developing your website so that it addresses your user concerns. This will encourage to build trust with your brand and engage with you.

Having a good website speed: Look, nobody likes to wait on a website that is taking ages to load. Gone are the days when people had plenty of time to sit back and relax while your 256kbps modem made all the sound! With super quick internet access today, people are expecting that your website loads in a matter of seconds. So invest in a good hosting company.

Give them a valuable takeaway: This is important. You don't want your website visitors to land on your website and learn nothing new in terms of what you're doing as a business. Your website visitors have come to your website searching for something - either to check your business or to check your products. Ensure you give them sufficient and valuable information so they don't feel like they've wasted their time hopping on to your site.