Know What is Turkish Airlines Manage Booking Procedure

Author: William James

Know About The Manage Booking In Turkish Airlines

The flag carrier airline of Turkey, Turkish Airlines operates its flights to 304 domestic and international destinations. It has its headquarters based in Istanbul and has a fleet size of 340. The airline is well-known for its world-class services and facilities.

Turkish airlines serve their passengers with luxurious services while being on board. All the services are offered to make the journey easier and more comfortable. There are many services that can be availed before boarding such as online booking, manage booking, check-in, etc. These services will make it easier for passengers to book or modify the tickets online and visiting the airport can be avoided for it. During the flight, a passenger can enjoy meals, in-flight entertainment, comfortable seats, etc. So altogether, the airline is known for the services and facilities they provide to their passengers to value their money and time. In case, a passenger is interested in making changes in the booked ticket, it is possible by using the Turkish airlines Manage reservations section, which involves below-mentioned steps:

  1. The first step is to browse the official website of Turkish airlines in the browser.
  2. On the homepage of the website, the tab of Plan & Book is selected on the main menu.
  3. In the next step, the option of Manage booking is selected from the dropdown list.
  4. The option can be used both for managing the booking and check-in for the flight.
  5. For modifying the ticket details, firstly a passenger needs to retrieve it on the screen.
  6. To get the itinerary retrieved, the passenger is asked to enter the details regarding the ticket reservation code along with the surname. All the details could be found on the e-ticket received after the booking confirmation.
  7. Once the ticket is accessed, all the required changes can be done in the Turkish airlines manage my booking section on the website.
  8. The changes related to origin, destination, flight date, seat upgrade, seat selection, etc. can be easily done here.
  9. For cancellations also, simply the cancel button is clicked and the ticket will get cancelled.
  10. In order to cancel or change a ticket without paying a fee for the same, a passenger can do it within 24 hours of booking the ticket.
  11. If it is done after 24 hours, a certain amount is paid a fee for cancellation and changes. The charges vary according to the fare rules of Turkish airlines.
  12. Once the changes or cancellation of ticket is done, a confirmation is received as email or text message.

The ticket can be managed either online as mentioned above or by contacting the customer support of Turkish Airlines. Here is the list of ways by which the customer service team can be contacted:

  • A very commonly used method to reach the support center is by dialing the phone number. The call will get redirected to the executive in the support department. The passenger can discuss the issue by giving the complete description over the phone. Once the executive will have enough details, a solution is provided by them. The solutions can be tried even when the executive is on the line. It is a convenient and reliable method and is used by most of the passengers.
  • Another way to contact customer service is by email or web support. This is a time-consuming process as in this the passenger has to write down the issue in an email with complete details and send it to the concerned department. The executives in the support will revert back for the email with complete instructions which will help the passengers to resolve the query. It is less used as it takes time for the reply email.
  • One more is there which is nowadays prominently used named as live chat support. For this, the passenger has to simply click the chatbox on the website and initiate the conversation. The passenger has to give all the details about the issue or query in the chat by messaging and there will be instant replies for the help. It is mostly used due to its instant messaging feature.

A passenger can choose any of these methods as per convenience and time availability as all the services are available 24x7. All the contact details to reach the Turkish Airlines Customer Service are mentioned on the official website of the airlines.