4 Must Include KPIs to Ensure Best Use of Payroll Management Software
Payroll Management comes with a rife of inefficiencies even when it is done using payroll management software. Let’s not evade from the fact that automation helps the payroll managers to a great extent but cannot ensure right payroll processing every time. It may be because of that new minor change that was announced a few days before or on the day you process your payroll, because of improper attendance maintenance or any other reason. As a result, not just the employees get disappointed with the delay or wrong salary amount credited to them, the company also end up facing the repercussions.
Moreover, for a payroll manager, it is also about taking the queries of the employees and helping each employee understand all of the aspects and clearing their confusions. With so many overwhelming tasks on their plate, it is easy for the payroll personnel of your office to do them half-heartedly. But When anything, especially payroll is done half-heartedly, the bottom line gets affected adversely.
This is why there are certain Key Performance Indicators (KPIs) that you should include in the HRIS software in India that you use. Here are the KPIs that you must include, read on!
Time spent on Payroll
Payroll is quite tedious, it includes everything from assimilating the data to taking queries and ensuring the salary credit on time. There are reports, timesheets and more that need special training and expertise. Putting this KPI in every payroll personnel’s profile can actually give you tap into the management of payroll, and ultimately push people to do better and give high-quality service delivery.
Staff time requirement for a task
While some employees have the ability to perform a task speedily, others may be able to do some other at a better pace than them. Now, identifying this is quintessential, the day you will be able to get a hold on that, you will be able to simplify the payroll process for your company. For instance, one employee may be great at auditing and the other at using payroll management software. By giving more of the tasks that the payroll team member is best at, you will end up saving man-hours, increase chances of accuracy, and save money ultimately while helping them hone their skills.
The number of errors and ways to correct them
Errors are inevitable, sometimes even when you are using payroll management software due to a glitch, an end time change by the government or any other external factor. The missed, over or underpayment, the resulting error can be many. So, using this KPI, you can actually identify the types of errors that are happening the most and the reason for their occurrences.
Overall Payroll Correctness
This KPI can be the decider as to who gets the highest score in the team. Now, to improve the score in this KPI every manager will start getting more vigilant. This, in turn, will increase the likelihood of an error-free payroll.
Stop ignoring the gaps and introduce this KPI plan for the team that uses payroll management software and the accounts and administration team that is related to it. Surge this healthy competition by not just promising a fair appraisal but a good reward as well.