The Process of Arlo Camera Offline Troubleshooting

Author: Camera Support

Having an excellent HD video quality alert notification, free cloud storage for recording, live streaming, two way sound quality, and many more features are there in the Arlo security camera. Making your home and office secured by CCTV surveillance is possible because of the Arlo camera. It gives the homeowner a surety of security. You want to track your property, but it is not possible to available at the property. Security cameras are installed in many places such as office, home, shopping mall, general store, cinema hall, and more. The security camera helps the user to monitor the activities or movements of people around your property. Though the Arlo security camera has different types of features, sometimes it doesn’t work, and Arlo Camera Offline issues occur often. Here we have summarized comprehensive steps to troubleshooting of Arlo camera offline issue.

If your camera is disconnected because of other routers changed or made modifications in the network, then you should take some steps.

But the user needs to understand that without proper installation, base station step, Arlo camera syncing, and Arlo Netgear login user cannot take advantage of this camera. You should visit Arlo app from your Smartphone and create an account by entering a username, email, and password. After Arlo Netgear login, you can be able to go to the dashboard of Arlo app, and edit the setting at your convenience.

To fix this error click the sync option present on the base station.

Check your Arlo base station then press and release the sync button at your base station, the LED will blink for 10 seconds after that camera start again and work regularly.

Unlock and shut your camera battery slot and wait for the camera LED signal when the battery inserted in the camera.

If the LED doesn’t blink, then make sure the battery is inserted accurately in-camera. Also, check if the battery is not lo. If it is low, then kindly recharge it.

The LED signals blue means the camera is synchronized with the base station.

You should measure the distance between the base station and the camera. The Arlo camera should not far away more than 90 meters of 300 feet from the base station. If the camera is very far from the base station, then it will not connect to the base station properly.

There should be no obstruction between the base station and camera. Your Arlo camera might get offline because of the metal device, wall, or any other object between the base station and camera.

Have any Wir-Fi router and points near the base station? If that is the case, then your Arlo camera setup cannot be successful, and it may face Wi-Fi obstruction. If it is possible, please maintain a sensible distance between the base station and the Wi-FI device to avoid discrepancies.

Summary

The article describes the process of Arlo camera offline troubleshooting methods. It might help users to try these proven methods so that they can be able to fix the Arlo camera offline issue on their own.