How Can A Business Phone Number Help Boost Your Revenue

Does my business really need a dedicated business phone number? Well, we are in 2020 where everything is virtually online. You are online, so are your customers. There is no denying that social media channels are more important. But, not everyone spends the day communicating through social media and email. A study shows that "nearly all consumers prefer live telephone support."

In Australia, if you want to access a population that generates about 58% of its GDP in the service sector, getting a phone number for your business can make it possible. In fact, business phone numbers not only gives business the freedom and flexibility and telecommunication connectivity that they need but also boost their revenue. Here is how business phone number helps increase your revenue:-

Calls are prioritised

You could control when and where calls can be answered and to whom calls can be directed. Besides, you can make sure only specific callers can contact you at all times, work or home. The phones can ring at different locations, and each call can have different routing strategies. Revenue-producing calls are not left answered, and 1300 numbers can be sent directly to voicemail.

No calls go unanswered

The automated attendant feature will eventually reduce the call drop rates in your office. You could set the automated call attendant and direct it to the other executives at the office. Therefore, your customers will never feel they are not answered whenever they call. In fact, it will make a great impression on your customers as they know that your company is always there to listen to their problems and provide them with a solution. In turn, this will increase the number of satisfied customers, which results in higher revenues.

Handle more calls

With online business phone number, you will also be able to handle a large number of calls at any given point in time. Business phone systems have an automatic call routing feature that helps the consumers reach the customer care executive without any delay. Your employees could make calls from their homes as they are not restricted to their desks. Moreover, they can log in to the centralised communication system and make calls effortlessly. You will be able to be flexible in terms of workload while enhancing productivity. All these could help boost your revenue.

Increase the volume of outbound calls

With the one-click dialling feature, you can increase the outbound calls and reach out to a large number of targeted audiences within a stipulated time period. Hence, you will have the option of increasing sales by making more calls, which leads to higher revenue.

The author is one of the best 1300 number providers in Australia. Think Pickle is among the trusted business phone number service providers in Australia. Along with the team of professionals, he aims to give you relevant tools to help your business succeed. Visit https://thinkpickle.com.au/ for more details.