ITIL-Foundation: ITIL Foundation 2014

ITIL Foundation 2014 is the latest exam that offers certification to the professionals for the ITIL which is for the beginners and provides a lot of information about important topics and gives the basic view of concepts that very useful to lean in the field of information technology. The format of this exam is that there are forty multiple choice questions which the candidates have to solve in such a way that they at least have to get twenty six answers right to pass the exam which is sixty five percent to get the certification. The details related to the syllabus are given to the individuals below in this content.

Some of the main concepts and objectives of ITIL-Foundation: ITIL Foundation 2014 exam are given randomly that are Access management, Continual service improvement, The seven-step improvement process, objectives and organizational structures for, The service desk function, The technical management function, The application management function with application development, The IT operations management function IT operations control and facilities management, Process owner, Process manager and Process practitioner hence it is clearly evident that the exam is full of the concepts which are not entirely new but are extremely useful particularly in the field of information technology.

ITIL-Foundation: ITIL Foundation 2014 also consist of the understanding of some of the objectives which are Service transition, Change management, Types of change request, Change models, Remediation planning, Change advisory board / emergency change advisory board, Lifecycle of a normal change, Release and deployment management, Four phases of release and deployment, Knowledge Service asset and configuration management, Transition planning and support, Service operation, Incident management, Problem management, problem analysis techniques, Event management and Request fulfillment.

ITIL-Foundation: ITIL Foundation 2014 exam helps in knowing the topics related to the technology which are given as Service level management, Service-based SLA, Multi-level SLAs, Service level requirements, SLA monitoring (SLAM) chart, Service review, Service improvement plan, relationship between SLM and BRM, Service catalogue management, Availability management, availability, Component availability, Vital business functions (VBF), Information security management, Information security policy, Supplier management, Supplier categories, Capacity management, Capacity plan as determined by the candidate, Business capacity management, Service capacity management, Component capacity management, IT service continuity management, Purpose of business impact analysis, Risk assessment and Design coordination.

The entry level exam is great in way that it is the first professional level exam after which the professionals can determine which way they want to proceed and what are they really looking forward to, as it is obvious from the course that the objectives and the topics which we have stated in a summarized way, are given about the key functional areas which are being implemented in almost every category hence this exam is an excellent choice for the individuals that are straight out of college or the ones who are planning a fresh start through ITIL-Foundation: ITIL Foundation 2014 exam. What the candidate must keep in mind is the practice and hard work with the help of study tools which are available all over the web for the help.

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