Why Grievance Redressal System in school is necessary?

The introduction to having own Grievance redressal system in school is a direct communication and supervision module of the principal. To elaborate a little the Grievance redressal in school is a provision started a few years back. The function of the system is to look into the complaints raised from time to time regarding anything either by any student or other faculty members in school. The Grievance redressal system in school is responsible for the empowerment to see through different cases of harassment in school. Anyone lodging a complaint may approach the administrator of school using the Grievance redressal system in school.

At certain times if the person is looking for an alternative way to complain other than writing at the letterbox/suggestion box he/she may use the Grievance redressal to place a complaint at the administrative block of the school.

The primary objective of the Grievance redressal system in the school is developing a responsive and courteous, accountable attitude amongst all stakeholders, to keep a harmonious and clean education atmosphere in the school.

Features of Grievance redressal software in schools

1. To uplift the dignity of the school by promising a conflict-free atmosphere in the school and at the same time bring a cordial relationship among students and other faculty members.

2. Encouraging the students to voice their opinion using the Grievance redressal software freely without being caught or harassed by the onlookers. 3. This Grievance redressal software replaces the traditional way of the arising complaints and suggestions. Using the Grievance redressal system, a student may keep himself hidden from other and launch complaints, suggestion and help the school administrative block to improve the academics or administration of the school.

4. Advising students provided that they respect the school rights and dignity of one another and keep patience and control whenever the occasion of rift arises. 5. Keeping all staffs, students and by refraining from other students against other students, teachers and school administration.

6. To ensure the school do not have any ragging taking place inside and outside of the school and violation of any such should be bought into light using Grievance redressal system. How the Grievance redressal system in school came into existence?

To prevent harassment cases in school, schools’ teachers can now approach school authorities directly through Grievance redressal system in school and launch their complaints. There are incidents where teachers have faced issued with job, students or staffs from time to time. But are unable to share with anyone thinking of further harassment. Many cases such as students misbehaving with teachers have also come into the limelight in recent time where teachers fear for lodging a complaint against the culprits. To maintain the code of conduct Grievance redressal software will help them and action will be taken against those who do not abide by it. Seeing that Government of India has correctly proposed a Grievance redressal mechanism in college, schools and efforts have been made to systematic the nature of lodging complaints through a Grievance portal mainly used for giving resolutions to those who are ill-treated in educational based establishments.