Frequently asked questions
If we haven’t answered your question below, please contact us here.
How do I send a gift card online?
Here’s how to purchase a digital gift card online with GIFTA. It only takes a few seconds!
Visit our gift card shop and select the digital gift card you’d like to send
Select the value amount
Enter the recipient's details
Choose to send the gift card now or schedule it to be sent at a later date
Customise your gift card with a personalised message to the recipient
Checkout with our secure payment options
You’ll receive an email and text message to confirm your purchase
How do I save my gift card?
Saving a digital gift card is easy! Once you’ve received a gift card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You’ll then receive a 6-digit code via text message for verification.
There are then 3 ways to save your digital gift card:
Follow the prompts to save it to your Apple or Google Wallet
Download the GIFTA app and register your details. Your gift card will appear in the GIFTA wallet
Download as a PDF to save and print
How can I redeem my gift card?
You can redeem your digital gift card in-store and online.
In-store: Simply scan the barcode and enter the 4-digit pin show on your digital gift card
Online: Enter the unique card number shown on your digital gift card during the checkout process
How do I swap my gift cards?
When you’re ready to swap your GIFTA card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6-digit code via text message for verification before being redirected online.
We’ve perfected the art of giving to make sure you never give or receive an unwanted gift again. Join the era of digital gift cards and make someone’s day today!
For any questions or enquiries relating to GIFTA, get in touch with us today.
If we haven’t answered your question below, please contact us here.
How do I send a gift card online?
Here’s how to purchase a digital gift card online with GIFTA. It only takes a few seconds!
Visit our gift card shop and select the digital gift card you’d like to send
Select the value amount
Enter the recipient's details
Choose to send the gift card now or schedule it to be sent at a later date
Customise your gift card with a personalised message to the recipient
Checkout with our secure payment options
You’ll receive an email and text message to confirm your purchase
How do I save my gift card?
Saving a digital gift card is easy! Once you’ve received a gift card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You’ll then receive a 6-digit code via text message for verification.
There are then 3 ways to save your digital gift card:
Follow the prompts to save it to your Apple or Google Wallet
Download the GIFTA app and register your details. Your gift card will appear in the GIFTA wallet
Download as a PDF to save and print
How can I redeem my gift card?
You can redeem your digital gift card in-store and online.
In-store: Simply scan the barcode and enter the 4-digit pin show on your digital gift card
Online: Enter the unique card number shown on your digital gift card during the checkout process
How do I swap my gift cards?
When you’re ready to swap your GIFTA card, click ‘redeem’ in your email, or tap the link sent via text message from GIFTA. You will then receive a 6-digit code via text message for verification before being redirected online.
We’ve perfected the art of giving to make sure you never give or receive an unwanted gift again. Join the era of digital gift cards and make someone’s day today!
For any questions or enquiries relating to GIFTA, get in touch with us today.