Manage Your eCommerce Store's Returns Efficiently with Magento 2 Return Manager extension
Author: Natalie T.
Managing eCommerce returns can sometimes a headache for the store admin can take a lot of time to handle. Knowband provides the Return Manager extension for Magento 2 which allows you to effortlessly manage all the product return requests of your online shop with minimum effort and time. The extension offers a lot of useful features by which you can collect important details on why the customers returning the product.
The customers can specify their return reasons, select return type, add attachments, add comments, etc. With the Magento 2 Order Refund extension, you can also create a return policy from the back-end. This return policy can be easily customized from the admin interface.
Benefits of Using the Magento 2 Return Product extension:
- The extension offers an efficient Return Manager which helps in reducing the time and effort of the store admin to manage the return requests of the online shop. It also allows online customers to easily and quickly raise their return requests from the Return Manager popup on the website..
- With Knowband’s Magento 2 RMA extension, you can satisfy your customers more by offering them appropriate solutions against their order return complaints. It will make them happy and satisfied with your service.
- The Magento 2 Return Manager Module helps you in retaining your online shoppers by providing them easy returns. It enhances their experience on your online store and encourage them to come back and take your service again without worrying about rigid return process.
- With Knowband’s Magento 2 Return Manager extension, you can improve the brand value of your online business by meeting the customers’ expectations.
Key Characteristics of the Magento 2 Return Product extension:
- The customers can choose from 3 different return types including refund, replacement, or credit. They can choose the best-suited option and can raise their return requests.
- With Knowband’s Magento 2 Order Return Manager Module, the online buyers can add attachments in the form of JPG, PNG, PDF, etc, and send them with the return request. The customers can also add a personalized comment in the return request.
- The registered customers and the guest customers, both can raise their requests to return the product with the Magento 2 Order Return Manager extension. All the active and pending return requests can be seen and checked in the back-end of the extension.
- With the extension, the e-merchant can make and customize the return policy which will be shown to the customers when they raise their order return requests. The admin can also create and customize the terms and conditions of the product returns from the back-end of the extension.
- The store owner can send an email notification to the customers informing them about their return status. This email can be easily modified from the back-end of Knowband’s Magento 2 Refund Order extension.