Just Flowers VS ProPlants: Compare Flower Delivery Companies

Flowers are a meaningful purpose. They should bring the receiver joy or comfort, and floral companies should understand and be respectful of the emotions that are prevalent when you are buying flowers. Choosing the right florist takes more than just doing a quick search online.

I’ve looked through the JustFlowers reviews and ProPlants reviews on PissedConsumer.com website to identify the most common consumer questions and issues.

Just Flowers VS ProPlants Consumers’ Rating

The company ratings on PissedConsumer offer you a snapshot of information based on reviews and complaints: JustFlowers - 1.5, ProPlants - 1.8.

ProPlants VS JustFlowers Products and PricesWhen we compare JustFlowers and ProPlants, there are some obvious similarities as well as distinct differences between the companies. Here is a breakdown.ProPlants Products, Prices, and Services

ProPlants offers customers live plants via delivery for special occasions, not cut flowers. The prices advertised on the ProPlant website range from $20 to $80, with the majority of plants falling between $30 and $60.

There are many options to upgrade your ProPlants order; however, which does increase the price. Sending next-day delivery will raise your price by $10. Requesting morning delivery adds another $15. Upgrading the pot or container where a choice exists will increase the price of the potted arrangement as well.

ProPlants offers customers a choice between credit cards and PayPal for payment methods as they complete an order.

After you have entered all of your payment information, you will be informed that standard delivery is $12.99 and there is a $2.99 handling charge on the order as well.

For more information in regards to current pricing, you can always contact ProPlants customer service.

JustFlowers Products Prices and Payment Options

The prices advertised on the JustFlowers website range from $35 to more than $175. There is a wide range of cut flowers being sold in various arrangements as well as potted plants, gift baskets, and stuffed animals on the website.

Unlike the other floral companies which require you to start an order before showing payment options, JustFlowers includes symbols on the company’s homepage to let customers know they accept credit cards and PayPal.

As with other websites, there are many opportunities to add upcharges to your order with JustFlowers. You can add extra items, expedited shipping or make the arrangements larger. All of these options affect pricing, of course.

JustFlowers offers specific details about their pricing policy in a pop-up menu when you are close to completing an order.

According to the pricing policy, placing an order by phone will cost an additional $6.99. The delivery fees for floral delivery start at $9.99 and increase based on expedited shipping. Prices for seasonal items or during certain times of the year can vary as well.

Just Flowers VS ProPlants Guarantees

Guarantees and promises by the company are a consideration when customers are comparing Just Flowers VS ProPlants.

JustFlowers Guarantees

JustFlowers has a web page dedicated to its customer guarantee. On the JustFlowers FAQs page, the guarantee is spelled out. The company guarantees "fresh and beautiful floral arrangements and quality gifts that will make your recipient smile." The guarantee includes instructions to contact JustFlowers customer service within seven days of delivery to exchange an item if you are not completely satisfied.

ProPlants Guarantees

ProPlants is a subsidiary of FTD.com, and in the ProPlants Terms and Conditions page, there is a limited guarantee provided by FTD.com. According to the ‘Good As Gold’ guarantee, customers should receive fresh, beautiful floral arrangements, and plants that will last at least seven days.

There is also a ProPlants Guarantee listed on the ProPlants Customer Service page of the website. This guarantee states that the plants ordered will last at least 14 days.

Just Flowers vs ProPlants Refunds and Cancellations

Many JustFlowers complaints as well as ProPlants complaints involve the issues with refund and cancelation of the orders. That inspired us to look closer at companies’ policies to prevent these issues and help those consumers that had had difficulties with them.

Just Flowers Refund and Cancellation Policies

In the JustFlowers FAQs, the company explains the JustFlowers refund and return policy. According to the JustFlowers cancellation policy, it is unlikely you can change a same-day order as they are processed immediately. You may be able to change or cancel an order that has not been processed by calling JustFlowers customer service at 800-716-7559.

The refund policy also states that flowers that were "not delivered or attempted on the day that you requested, we may be able to credit back up to $10 for the inconvenience."

ProPlants Refund and Cancellation Policies

While there is not a ProPlants FAQ page, there are details about returns in the Terms and Conditions page on the company’s website.

According to the limited guarantee on the parent company’s website, customers who are not satisfied with the freshness of their flowers may contact ProPlants within that time period to replace the item or refund the purchase price. There is no specific mention of plants; however. Nor is there a clear ProPlants cancellation policy listed on the website or the parent website.

There is a mention of changing or cancelling an order on the ProPlants FAQs page, however. According to the site, ProPlants does not allow orders to be changed or canceled within 48 hours of the requested delivery date or within seven days of a major gift-giving holiday. There are no specifics of a ProPlants refund policy.

ProPlants VS Just Flowers Types of Delivery Service

This question is quite popular among consumers.

ProPlants Delivery Services

On the ProPlants website, the delivery screen does not allow for any international deliveries outside of the United States. The address options include states and zip codes for the United States of America. There are options for Hawaii and Alaska.

During check-out, you are asked if you would like to pay an additional fee for expedited delivery or guaranteed delivery before noon on the day of the delivery. There is no ProPlants FAQ page with additional information about delivery options or services.

JustFlowers Delivery Services

International delivery is available through JustFlowers, however. According to the JustFlowers FAQs page on international deliveries, you can send flowers to countries around the globe by ordering on the website. There are so many countries available in the international selection, they are arranged alphabetically by section.

When you order flowers, you want to know that what you’re ordering is what is best for the given situation. Customers like to feel confident and comfortable in their buying decisions, and when you’re sending flowers, it’s important that they arrive as expected.