What is PEGA Software used for?

Pega is a tool that helps in making changes to java based applications easily. PEGA's main goal is to reduce costs and improve business performance. PEGA is developed in Java and uses OOP and Java concepts.Pega is one of the excellent BPM tools that provide process automation and help an organization achieve profitability and productivity. It offers a Designer Studio application that is used as an integrated development environment (IDE) for developing applications. "Designer Studio" is a web-based application that helps developers create and collaborate on applications.Pega's Business Process Management (BPM) technology helps you develop business applications that deliver results and integrated customer service on your terms. It is built with powerful features, extensive support, and scalability.The Pega Customer Relationship Management (CRM) solution helps speed up service time, reduce errors, cut costs and increase customer satisfaction. It automates contact center solutions and service processes, reducing manual work.Pega Robotic Process Automation (RPA) brings automation and delivers results much faster. Employees can deliver faster and more accurate results to customers. Pega Robotic Studio uses robotic events to provide speed to different tasks.Pega architecturePegasystems provides a unified architecture where all requirements, policies, process artifacts, and user interfaces are in one place. Pega Rules Process Commander (PRPC)is a platform developed in Java. It is used for building scalable applications.Case management services:An instance is used to define a set of structured and unstructured methods. For example, if we want to open a bank account, an instance generates and processes a number of actions such as documents, reverse transaction checks, e.g. credit checks, legal checks, KYC, etc. The instances are structured to create a set of actions. Once all processes are completed, the case is released. Business Rules Services:PegaRules is a BRE (Business Rule Engine) tool that allows users to create custom rules to integrate, execute and monitor processes. It allows users to create applications with user interfaces built using multiple technologies, but with logic written in PegaRules. Business Process Management Services:Pega Rules Process Commander (PRPC) can be used for SLA management, process modeling, process modeling, workflow and policy enforcement, etc.Management services:These services are designed for Business Process Analysis (BPA) and Business Process Activity Monitoring (BAM).