How an online travel technology provider can increase the efficiency of your travel business
Whatever you offer in the form of a product for tourism (hotel accommodation, nights in hotels, vehicle rentals excursions, excursions, trips to the destination or flights...), your company will greatly benefit from using an online booking and distribution system.
Let's look at the benefits that a travel technology partner can provide you.
Your business will be open 24/7
Travellers who choose to hire a car, reserve a hotel or excursion, or any other event, don't need to wait until you are at the office to assist them. Instead, they're looking for immediate responses and confirmation. Utilizing an Internet Booking Engine means that your company will be accessible all day hours, all week. If you want to impress your client from the beginning of your business relationship, you should look for a travel technology partner.
You can reduce no-shows.
Customers who have booked and paid for the reservation will be more inclined to be present, resulting in fewer no-shows. In addition, if a client cancels their reservation, the reservation is released, making the item in question immediately open for someone to take it.
Faster and easier payments
Through an online reservation platform, everything related to secure payment options online is solved. Utilizing secure payment gateways that have data encryption increases trust in your customers. If you're B2B, you may also offer different terms to clients with commissionable or net rates. In addition, Booking Engines offer multi-currency features, which permit the use of different currencies without the need for an individual selling channel in each of the currencies.
Hang up the phone
Online booking minimizes the dropout rate of potential customers because bookings and information are always available online. Customers who have to contact the business to make a reservation have a hard time if automated machines assist them, are subjected to a piece of horrible hold music or resign to having their calls returned. These time-wasters are wasted business opportunities.
Automation of routine work
It is no longer necessary to track and process reservations manually. Instead, booking Engine systems will automatically take the reservation based on availability and all the information required for customers. Additionally, they send guests e-mails that confirm their booking and reminders for bookings. In addition, to reduce time, these systems let you check availability quickly and easily and, consequently, respond immediately to customer queries.
Upselling opportunities
The system offers the possibility of adding additional products or services during your online booking process and the option of making payments. This will give you more revenue and show your customers the superiority of your free offering.
Data collection for Business Intelligence
Travel technology solutions systematically analyze the data they collect to help the user make the right business decisions based on real and accurate information. These reports will enable you to streamline your offers and processes, help with resource planning, compare periods, different products from different suppliers, sales behaviour of your customers and visualize different comparative data thanks to graphs.
Are you ready to leap to an efficient business management model? If yes, you should rely on Clarity Travel Technology Solutions, an online travel technology provider for your business. Visit us at www.claritytts.com | +1 416 223 2800.