Salesforce Training in Chennai |Salesforce course in Chennai

Author: Bita Yami

https://bitaacademy.com/course/salesforce-training-in-chennai/

Develop your business entity using Salesforce to oversee clients and increase revenue. Master Salesforce Training in Chennai @ Bitaacademy

Salesforce, Cloud computing, online courses, training in chennai.

What is Salesforce?

Salesforce.com is a CRM tool to manage customers, accounts, and sales to grow an enterprise’s revenue. You can access this tool from anywhere using browsers, smartphones, or tablets. Salesforce is a cloud platform, and it offers an API that you will learn in our Salesforce Training.

Advantages of Salesforce
  • Easy to customize and upgrade without any breaking.
  • Stretch out your ability to sell, administration, and market with pre-coordinated applications on AppExchange.
  • Make the experience representatives need to sell quicker and finish our Lightning stage. Demonstrated to drive productivity and development, this set-up of market-leading products increases revenue and decreases cost.
  • Maintain your entire business from a single Mobile APP. Help workers move quicker and are more valuable with the Salesforce Mobile App.
What will one learn in the salesforce course?
  • Retrieve data from API
  • Object Manager feature
  • Schema Builder is a tool that gives a different view of the objects
  • How to manage relationships with schema builder and define extra fields for a ToDo record
  • To create a tab component in salesforce which gives us a default page layout to make a record
  • Layout controls in real-time
  • Syllabus of Salesforce Course in Chennai

    PART 1: An Overview of CRM

  • What is CRM?
  • How CRM can help business?
  • Evolution of CRM
  • Business Value of CRM
  • How do customers see benefits in CRM?

PART 2: Sales Cloud

  • A Brief View of existing features
  • Deep Dive on Leads and Opportunities
  • How to add a Lead and an account?
  • How to edit an account record?
  • Do you know to add a product to an opportunity?
  • Sales ID
  • How to add a task?
  • Microsoft Outlook
  • How to log a call?
  • A Brief View on Document Tab
  • Web to lead
  • Web to case
  • What do you know about assignment and auto response rules?
  • A Brief view on Sales Automation
  • How to convert a lead?
  • Team Contacts
  • How to add an opportunity?
  • How to create a view?
  • Activity History
  • How to submit a case?
  • A Brief View on Campaigns Partner Roles Portals

  • PART 3: Standard SFDC App

  • Deep Dive on CRM Content
  • Chatter
  • Deep Dive on Entitlement
  • What do you know about Service Contracts?
  • Deep Dive on Customer and Partner Portal

PART 4: Salesforce.Com

  • An Overview of Products
  • Deep Dive on Sales Cloud
  • What do you know about jigsaw?
  • What do you know about service cloud?
  • A Brief View on remedy force
  • Deep Dive on Social Chatter
  • What do you know about Radian 6?
  • A Brief View on Custom Force.Com, DB.com and Heroku
  • What do you know about App Exchange?
  • Deep Dive on Editions and Pricing

PART 5: A Brief View on Service Cloud

  • How to research and resolve cases?
  • How to communicate the outcome?
  • Do you know how to automate case management?
  • How to capture and associate cases in an efficient way?
  • How to improve productivity?
  • Do you know how to manage cases?