C2010-591: IBM Knowledge of Tivoli Process Automation Solutions V3

C2010-591 Tests: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 certification exam is composed of forty three questions in a time of sixty minutes for completion. The passing grade for this exam is seventy four percent. IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions V3 is the certification title you need to be an expert.

C2010-591 Exams Study Guides: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 exam syllabus is given as follows:

Define Key IT Asset and Service Management Capabilities is the first section which includes the following topics, the applicants need to Collect information via observations and documentation, Conduct gap analysis workshops, Interview key process owners and process experts to gather information about specific requirements, current activities and future needs, Identify value-adding and non-value-adding activities, Evaluate the requirements and gaps identified to determine the IBM Service Delivery and Process Automation products and level of automation needed to support the available business and user requirements and Recognize the benefits of the implementation of each IBM product to a business.

The second section is called Establish the Customer's Baseline in which the candidates need to Develop interviews with business unit managers, decision makers, and process owners, Identify the possible power users of the solution, Identify the decision makers, Explain the identified IBM Tivoli Product functionalities and capabilities.

C2010-591Questions Answers Analyze and consolidate the customer requirements, Propose an initial solution design, Identify current state physical and functional components, Determine areas of improvement and quantify gap with future state, Quantify the investment for future state, Quantify future state physical and functional components, to be able to determine the problem that should be solved, Document the customer's areas of pain, C2010-591 Training Guides Determine the effort and changes required to move ahead with a solution to relieve the pain and what processes, systems and applications will be affected.

Analyze the business processes, Identify the activities for each process, Match those activities with current software applications, Interviews with key decision makers, Consult specialized documents and Websites for product comparison, Identify the "pros and cons" of the competitor software component and match them with the IBM products involved.

The C2010-591 Actual Tests: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 third section is called Evaluate the Customer's People and Processes in which the candidates have to Identify the customer processes related to each customer business unit, Interview people that represent each role within the business units, Identify customer issues and complaints within and between processes, Identify optimization and improvements opportunities, list of customer requirements and improvements needed by the customer, Interview the business units' representatives, Identify the business unit objectives and goals, Identify the business unit activities and tasks, business unit activities, tasks and roles with best practice recommendations.

C2010-591 Tests Material: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 preparation can be done by IBM Tivoli Change and Configuration Management Database 7.2 Fundamentals, IBM Tivoli Application Dependency Discovery Manager Capabilities and Best Practices and End-to-End Service Management Using IBM Service Management Portfolio.

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