Coinbase Authenticator Code Not Showing? Here’s How to Fix It

Author: Call Expert - 888-684-9487
  • Coinbase Asks for a Code I Don't Have? Here's the Fix**

Using a code from an app is a great way to keep your Coinbase account safe. But what if the app isn't showing you a code? If you're locked out because **Coinbase isn't accepting your code**, don't stress. This will go over the usual reasons and how to get back into your account.

  • Why Can't I See My Coinbase Code?**

A few things can stop your code app (like Google Authenticator, Authy, etc.) from showing the right code:

  1. Wrong Time** – These apps make codes based on time, so if your phone has the wrong time, it won't work.
  2. App Problems** – The app might just be acting up.
  3. Wrong Setup** – If you just reset this up, old codes won't work anymore.
  4. Internet Issues** – Some apps need the internet to work.
  5. App Gone Wrong** – If you deleted and reinstalled the app without saving your codes, they're gone.
  6. Account Stuff** – Coinbase might turn off codes for a bit while they're helping you get your account back.
  • How to Get Your Coinbase Code Working Again**
  • 1. Check Your Time and Date**

These codes depend on having the right time.

  • Do This:**
  • Android:**
  • Go to **Settings> System> Date & Time**.
  • Turn on **Automatic date & time**.
  • iPhone:**
  • Go to **Settings> General> Date & Time**.
  • Turn on **Set Automatically**.

Then, check the app again.

  • 2. Try Restarting the App**

Sometimes, just closing and reopening the app helps.

  • Here's How:**
  1. Close the app all the way.
  2. Open it again and see if the code is there.
  3. If not, try reinstalling the app **(but only if you saved your codes somewhere else!)**.
  • Careful:** If you uninstall Google Authenticator without saving your codes, **they're gone for good** unless you have a backup.
  • 3. Use Coinbase's Oops, I Can't Get a Code Codes**

When you set this up, Coinbase gave you some extra codes.

  • How to Use Them:**
  1. Go to [Coinbase Login](https://www.coinbase.com/login).
  2. Type in your email and password.
  3. When it asks for a code, click **Need another way to authenticate?**
  4. Pick **Enter a backup code** and type in one you haven't used yet.
  • Take note:** Each code only works **one time**. If you lost them, you'll need to do **account recovery**.
  • 4. Resync the App**

If fixing the time didn't help, try this.

  • For Google Authenticator:**
  1. Open the app and tap the **three dots (⋮)**.
  2. Tap **Settings> Time correction for codes**.
  3. Tap **Sync now**.
  • For Authy:**
  1. Open Authy and tap **Settings**.
  2. Turn **Use Universal Time** off, then on again.
  • 5. Turn Off and Back On**

If the app still isn't working, you might need to reset this.

  • Steps:**
  1. Log in using a different way they let you (like a text or email).
  2. Go to **Settings> Security> 2FA**.
  3. Click **Remove** next to the app.
  4. Set it up again by scanning the new QR code.
  • 6. Ask Coinbase for Help**

If nothing else works, you'll need to contact them.

  • How to Reach Out:**
  1. Go to [Coinbase Help](https://help.coinbase.com/).
  2. Click **Contact Us** and tell them what's up.
  3. They'll probably ask you to prove who you are.
  • Heads up:** It usually takes **a day or two** for them to get back to you.
  • How to Avoid This Later**
  • Keep Extra Codes Safe** – Write them down or save them somewhere safe (like a password manager).
  • Use Authy Instead of Google Authenticator** – Authy saves your codes to the cloud.
  • Have More Than One Option** – Add a text or email as a backup.
  • Help! More Questions!**
  • 1. Why isn't my app making a code?**
  • Your phone's time is wrong.
  • The app needs to be restarted or resynced.
  • The setup got reset.
  • 2. Can I log in without the code?**

Yep, if you have:

  • Extra codes**
  • A text or email setup**
  • Do the account recovery thing**
  • 3. How do I reset my Coinbase?**
  1. Log in using another way.
  2. Go to **Security Settings> 2FA** and turn it off.
  3. Turn it back on.
  • 4. If I delete my Google Authenticator app, do I lose my codes?**
  • Yes!** If you didn't save them, **they're gone**.
  • 5. How long are Coinbase's Oops, I Can't Get a Code codes good for?**
  • Forever**, unless you use them. Keep them safe!
  • In Conclusion**

If your **Coinbase code isn't showing up**, try fixing your time, restarting the app, or using those extra codes. If that doesn't work, reset it or ask Coinbase for help.

  • Bonus Tip:** Always have more than one way to log in!
  • Still need help?** Leave a comment!