The Seven C's In Nurse/Physician Relationship By Joyce Asabor RN

Joyce Asabor is a New York based registered nurse with over 10 years of experience under her belt in Administrative positions. She holds a masters degree in Administration and has worked in various Health care settings both in the private and public sectors. Ms. Asabor realized the need for better communication amongst health care providers and has been a patient advocate since becoming a nurse 16 years ago. She works tirelessly as an advocate in service of her patients and clients and would always go the extra mile to help the underserved in her community.

Joyce Asabor prepared a presentation on the Seven C's in nurse/Physician Relationship which she identified as key to successful interaction in improving patient experience in any health care setting. The seven C's are as follows:

• Communication- Collaboration- Conflict Resolution- Culture- Control- Change- Competence

The main objective of Joyce Asabor’s workshop is to recognize the problem, recognize the need to correct and change the mind set of health care professionals so they can be more open to new ideas. Also to recognize the essence of a healthy work environment and reduce stress in order to increase productivity. The presentation can be elaborated as follows:

• Communication: Avoid unproductive complaining, communicate effectively, choose your words carefully, check your body language and tone, communicate with tact and diplomacy, communicate professionally, listen carefully before contributing.
• Collaboration: Be open to work with others, with all ego thrown out of the window, be open to share your ideas, be part of a problem solver, ready to compromise, be a cooperative, recognize and understand others point of view, and lastly be a team player.
• Conflict: It helps to raise awareness of a problem, helps people learn how to recognize differences, can help people be real and think for themselves.
• Culture: Cultural awareness is key, emphasizes value and diversity, breeds mutual respect for our differences, helps us understand and accept others for their uniqueness.
• Control: In this Joyce explained that one should be ready to be a part of the team, put aside their ego and be open to accept other peoples ideas.
• Change: She explains that change breeds challenges, creates opportunities, it is a process that takes time. The main idea is to change the mind set and be open to new ideas.
• Competence: It enhances confidence, saves time, money and cuts wastes, increases productivity, improves quality and commands respect.

At last, Joyce Asabor summarizes this presentation and defines the Nurse/Physician relationship as a working partnership between all disciplines especially the Physician and the nurse in a professional manner by sharing problems and debugging conflicts and communicating respectfully and effectively with one another to come to a consensus for a common goal and the good of all.