Offshore Development Companies and Their Role in IT

Author: Congruent Soft

The IT development process is a multi-layer endeavour that includes research, development, modification, prototyping, reuse, re-engineering, and maintenance among many other activities and practices prior to product/software roll-out. Offshore development companies and centres therefore play a huge role in companies, especially with the type of business environment the modern world demands.

With organisations embracing technology, there is a tall order for IT development across industries. More often than not, businesses are not equipped to deal with development on their own, thus they seek to assign these tasks to companies who can take on the job. Off-shore companies not only provide the services and skills you require for development, they also help pull down costs of research and development your organisation will have to bear when using local service providers.

As of the 2010s, offshore software development has been controlled by companies in countries like India, Philippines, Israel, and Canada. Other countries are also investing in the same arena, seeing the high demand for IT development and maintenance in all areas of business. These companies play a huge role in different development industries, ranging from software to infrastructure, and telecommunications.

Because information technology is a vital part of every business plan, regardless whether you are a small business or a huge corporation, investing in IT development is definitely a must if you wish to compete well in your industry's ranks. Here are few of the areas of business, an offshore IT development company can help your organisation with:

  • Communication & collaboration- Content management & collaboration involve managing and interacting with a multitude of content types, including documents, records, images, forms and, increasingly, digital media. In today’s business scenario it is needless to say that every organization regardless of the industry they belong, need to be ahead of their competitors, Partnering with an IT development company helps to achieve these objectives of an organisation.
  • Information system management – Data storage and management are also among the areas of development IT companies can help with. Off-shore services can help you with strategic planning and tactical execution of such strategies in managing information. Management Information Systems enable businesses to track expenses, sales data, and productivity levels, among other relevant data.
  • Customer relationship management – Professional IT companies can also provide your business with efficient CRM systems that capture every interaction your organisation has with customers, helping you provide a more enriching experience for them.

Congruent customers include a wide range of companies, from a Start-up solution provider, ISV's to enterprise clients like 3M, Premera Blue Cross, and Council on Foreign Relations, Glasstech, Maldives Airport and many more.