The Importance of Choosing the Right Car Dealer

Author: Chris Spencer

Most people find that purchasing a vehicle requires a major financial commitment that is second only to acquiring a mortgage. Many factors must be considered before signing on the dotted line. Consumers should have a good idea what type of car they are interested in and how much they are willing to pay for it. A reputable dealer can guide you through the purchasing process. Selecting specific criteria to look for when choosing a car dealer is the first step in buying or leasing a new or used vehicle.

Dealership Reputation

The Better Business Bureau is a good place to start when checking out a car dealer. The BBB receives complaints regarding any negative or adverse transactions for a business. Another good source of information when shopping for a car dealership is satisfied customers. Ask friends, neighbors or co-workers if they have done business with a dealer being considered. Dealerships thrive on personal recommendations and reputable ones will even provide lists of satisfied customers at the dealership or on their website.

Professional Staff

Professional, courteous, and knowledgeable people staff a good dealership. They should be open to answering any questions in a professional manner. They should have extensive knowledgeable about a particular brand or model and be able to offer specifics about any aspect of the vehicle. Customers are potential buyers and should be treated with respect as soon as they enter the dealership.

Large Showroom Inventory

A good dealership is a well-stocked one. It has a variety of different styles, models and colors on hand for customers to see firsthand. A clean, well-organized showroom is a plus for consumers looking for a dealership.

Available Extra Services

Look for a dealer that provides service after the sale. Many offer quick oil changes and provide shuttle services while the car is being serviced. Ask about the extra services that are included with an oil change such as a free car wash. Many service departments at dealerships provide loaner vehicles for customers having warranty work or repairs done.

Competitive Prices

It is important to know prices prior to visiting a car dealer. Not all car dealers are the same. Many will work tirelessly to negotiate the right deal, but it is up to the customer to know what that is. Research Kelly Blue Book prices and know what to expect. It is also important to know the value of a trade-in in order to get the most out of it.

Financial Services

Most people find it necessary to finance a vehicle purchase unless they can pay cash. Some auto dealers offer financial services through the dealership, but it is best to find a car dealer that is not directly associated with any particular bank or insurance company. A trustworthy dealer allows customers to shop around for their own financing.

Taking the time and effort to do a little research before choosing to do business with a car dealer pays dividends in peace of mind and in saving money. Finding a reputable, trustworthy car dealer is not nearly as intimidating for the prepared and knowledgeable consumer.

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