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How to choose small business PBX systems for your company

Author: Ted Mark
by Ted Mark
Posted: Oct 23, 2015

Small businesses and start-ups are no less successful or enterprising than their larger counterparts. Just like the big businesses they have to focus on communication within the company and with the users and customers. Small business PBX systems too are more sophisticated and aim at uninterrupted line of communication. They have come a long way from the traditional PBX systems for small businesses. The traditional systems had external and internal phone lines and the calls were managed and switched using a computer server. The calls could be directed to different extensions and supported multiple lines. Small business telephone systems now depend largely on IP-based PBX which has many more features and makes business telephony more effective and efficient. This new PBX system is cost effective and ideal for small businesses that cannot afford to install expensive systems and manage them over a period of time.

Since businesses cannot run their establishment without a PBX system, the options available are many, and, different telecommunication companies offer services that are high on features and low on cost. The first step towards a concrete decision is to understand the needs and priorities of the business as well as the size of your company. If you have a small office space where a few phone lines will suffice and if basic features such as voicemail box is all that you require, you can choose voice over internet protocol (VoIP) as small business PBX systems. It is easy to install, cost effective and there are a number of service providers that will install the system for you. You can talk to the different providers regarding the small business telephone systems that are ideal for your office space and requirements.

Though PBX systems were initially used in medium or big businesses, there are companies that now offer small business PBX systems exclusively for small sized businesses. The small business telephone systems have many features such as auto attendants to answer or redirect a call. If your business requires your employees to work out of office, calls can be redirected to their mobile phones. The customers can also leave their messages. The PBX systems have conference call options too if you often hold meetings and conferences with your employees or clients. However, make sure that your business can afford such PBX systems which are more expensive than a VoIP and requires initial investment.

There are other kinds of small business telephone systems such as open source VoIP or hosted PBX that gives you many more options and advantages. A hosted PBX system can use the telephone lines you have and have features such as auto attendant, call forwarding, voice mailbox, conference calls etc. If you are on a budget this can be a better option that will not require you to install an expensive feature but, give you the opportunity to explore and take advantage of all the features. Make sure that the small business PBX systems adopted by you is beneficial to your business and helps you in expansion and progress of your company.

Choose small business PBX systems ( https://radicall.co.nz/solutions/telephone-solutions ) that are cost effective and beneficial for your company. There are a number of small business telephone systems ( https://radicall.co.nz/solutions/telephone-solutions ) available that you can consider for your business.

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Author: Ted Mark

Ted Mark

Member since: Jun 25, 2014
Published articles: 444

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