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Advantages of customer portal software

Author: Cesar Muler
by Cesar Muler
Posted: Nov 23, 2015

Cloud-based software is used extensively by businesses throughout the world. It makes your work easy and you can communicate with your team members using the same portal. You can upload files, track progress of projects, discuss ideas and collaborate with your colleagues and clients conveniently. Team collaboration in today’s world requires you to communicate with colleagues who work across cities or countries. The distance however is hardly an obstacle thanks to the file sharing features of software and other collaborative features that it offers. You can use customer portal software to communicate with clients in a secured environment. For fast and secured services choose software that is reliable and can make file sharing and uploading easy for you. The article states some of the advantages of using a customer portal for building client relationship.

There are a number of advantages of using customer portal software. First, it helps to build your brand and enhance your image in the business scenario. It has never been easier to customise the portal and include your logo, brand colour and your domain name in the platform for better visibility. Team collaboration software gives you the exposure that you need to reach out to the customers. You can include your own webpage in the platform. Since people identify with gadgets such as phone and tabs and download apps for easy access, you can create your branded mobile app on Apple Store or Android. To reach out to more customers throughout the world the portal is supported by multiple languages. The first thing that attracts customer to a business is the professional image that you can create through the software.

Using the customer portal software clients can easily upload multiple files or files that are large in size. You can also share links to the files and your customers can access the files conveniently. This directly connects your target audience to the business thus bringing in higher level of trust. The software allows you to drag and drop files and folders as per your work process. Information remains secured, and even though all the data is stored at a single place it is your prerogative to allow access to the other users selectively. Team collaboration requires you to connect with your colleagues so that there is transparency and room for discussions and debates. All this can be done using the software where you can easily keep a tab on the progress of a project.

Customer portal software is integral to a business because it reduces cost by allowing access to technical documents and files to the clients and customers. It also brings colleagues, partners and customers in the same platform so that they can access information and project details at the same place. The transparency and efficiency at work will attract more satisfied and loyal customers and can help you create a brand name. You can now work anywhere by syncing the software to your device and you will remain connected to your team and your customers. Team collaboration is now easy, effective and convenient.

Strengthen team collaboration ( https://clinked.com/team-collaboration/ ) and client satisfaction by using customer portal software ( https://clinked.com/client-portal-extranet/ ) that saves cost and retains customers.

About the Author

I am an article writer, whose hobby is to share with others what I find to be useful on the Internet.

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Author: Cesar Muler

Cesar Muler

Member since: Jun 26, 2014
Published articles: 289

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