Directory Image
This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Privacy Policy.

Yahoo technical support number call anytime to get support

Author: Daniel Taylor
by Daniel Taylor
Posted: Nov 25, 2015
Customer surveys conducted by various service providers have shown the fact that online customers always prefer the call route whenever they face any issue or queries pertaining to the email account. Due to the call option being one of the most preferred and most frequently used options for customer support services, the toll free help line number experiences massive traffic and congestion during peak hours. This causes customers to wait on a queue (on hold) for long period of time until all the other customers who are ahead of the queue are served. The Yahoo Customer Support team has identified this concern on behalf of customers, and has designed many strategies to combat the same. A couple of strategies which are used by the customer support team are mentioned below:-a) The most important decision was to automate the complete request allocation system. Rather than a customer support personnel picking the call and then routing the call to the concerned team, the entire process is automated. Now whenever a customer calls the customer care team, he is greeted with an automated voice mail which informs him to press the appropriate keys based on the nature and symptom of the query. Post which, depending on the keys pressed, the request is forwarded to the corresponding team for prompt actionb) Apart from that, the customer support team of Yahoo has extended its services over other platforms as well which includes mail, live chat as well as over social mediac) Also, the customer support team have facilitated self learning and awareness on behalf of customers by uploading key features of Yahoo and the common issues and troubleshooting tips in the help centres. This enables customers to solve basic queries and therefore reduces network traffic.Customers can call the Yahoo tech support toll free help line number for any queries pertaining to the account. The team solves a range of issues ranging from log in problems, to problems in email delivery and receipt, to storage related accessibility issues and many more. The team is always reachable over the call centre network. Apart from that, customers can also draft their queries in the form of a mail and send it to the team. These mails are browsed in a first come first served basis, and are then taken to closure. There is an option for initiating a live chat conversation as well with any of the available customer care executive. The Yahoo customer care team has a viral presence on social media which can be leveraged as well.
About the Author

The Yahoo customer support 24/7 service number is available round the clock and they can make sure that you get the help at the earliest possible.

Rate this Article
Author: Daniel Taylor

Daniel Taylor

Member since: Mar 08, 2015
Published articles: 48

Related Articles