How Uber successfully provides service in 200 cities around the world
Posted: Feb 29, 2016
Thinking of customer convenience is the success mantra for every business. However, it is further relevant when you operate a taxi service. If you think about a company that has taken the best benefit of technological advancement for superior customer experience, then nothing beats Uber!
The success story of this company is a saga of motivation for those who are in the process of launching India startup ideas. Uber not only offers an amazing riding experience, but it also helps in improving the local economy by offering job opportunities. It always works in accordance with the legal boundaries and abides by the rules.
True entrepreneurship makes it the big hit
When a new business wants to get success in a highly competitive environment, one has to think out of the box. Uber did it so well that it changed the mindset of people. It used an existing infrastructure of transportation and ownership of cars in the city.
When a company grows at a mind-boggling rate of 300 percent per annum, it is highly important that it quickly adapts the changes to continue the momentum. Uber has done it so well by altering the strategy according to the local conditions.
Challenge is everywhere, but the true winner overcomes it
There has been criticism of several policies and business strategies of Uber. However, the company has proved it by overcoming the hardships by following localized solution. Leadership knows that there can’t be a single remedy for all problems.
There were allegations about privacy policies and regulations. The company took concrete steps to combat the issues instead of defending the issues.
For example, in the United States, their drivers are required to pass the three-folded criminal background check before Uber reviews the same. It prevents people with spotted background coming into the system.
During business startup in India, there were issues about the reliability of the drivers. The company took quick steps for rapid screening before appointing them. Also, a thorough background check made compulsory to ensure integrity and validity of drivers.
Reports say that there have been issues about passenger safety in the past; Uber has improved the track record successfully by learning from the mistakes and making necessary changes. Nothing can stop it from achieving new heights of success because of its ability to understanding the market scenario quickly. Innovation, fast decision making and efficient implementation of strategies and policies make it the fastest growing transportation company in the world.